Jim Benard
Jim Benard at Scranton GMC of Vernon

Jim Benard | Page 3

Parts Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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5.0
29 Reviews

Extension 132

5.0

29 Reviews

Write a Review

29 Reviews of Jim Benard

January 16, 2020

Dealership Rating
Employee Rating

The service team at Scranton is very knowledgeable. They gave me straight answers and were very professional. I would definitely refer them to anyone I know with confidence! More

by Romaine.trimble
Recommend Dealer
Yes

Other Employees Tagged: Steve Olsen , Keith Alamprese, Trevor Barbersek, Joe Malenfant, Beverly Rhoads, Jim Schaller, Paul Simmons, Amanda Soucie

January 15, 2020

Dealership Rating
Employee Rating

Romaine Trimble went above expectations to show me the truck I was interested in. He took time from his day to bring the truck to me at my work. He’s a very Knowledgeable sales associate. Thank you. More

by NMSTANG
Recommend Dealer
Yes

Other Employees Tagged: Chris Champagne, Joe Malenfant, Jim Schaller, Romaine Trimble

December 03, 2019

Dealership Rating

Pleasent comfortable wait Pleasant efficient service weight area very clean very efficient pull in valet quite unique entrance into the service area employees were friendly and More

by pabze1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Barbersek, Joe Malenfant, Beverly Rhoads, Samantha Savage, Jim Schaller, Amanda Soucie

September 24, 2019

Dealership Rating
Employee Rating

Awesome Service Great service as always!!!! Fixed right the first time and they even cleaned my car I will recommend them to all my family and friends More

by Cd6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Olsen , Keith Alamprese, Trevor Barbersek, Beverly Rhoads, Samantha Savage, Amanda Soucie

July 22, 2019

Dealership Rating

detailing my truck I brought my truck to Scranton because I thought they would do a good job detailing my truck. When I picked it up there spots that were not waxed and More

by Gmctruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan p

Jul 25, 2019

Scranton GMC of Vernon responded

Thank you for your honest feedback. We apologize that a more thorough job was not done when detailing your truck, that is certainly not our goal, and we have made our Service Director aware that this occurred. If there is anything you feel that can be done to help rectify the situation, please do not hesitate to reach out to us. Thank you!

May 25, 2019

Dealership Rating
Employee Rating

Service done right I called over to have my Cadillac Escalade ext looked at because the blower Motor would not shut off . AmandaSoucie did a great job taking car of the More

by Andrew Auclair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Soucie

January 16, 2019

Dealership Rating
Employee Rating

Great job As always the folks at Scranton Motors what professional thorough and did an excellent job and it took very little time. I would definitely recommend More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza , Keith Alamprese, Trevor Barbersek, Chris Champagne, Meghan Scranton

November 05, 2018

Dealership Rating
Employee Rating

Many repairs to pick up truck: Dash board sensor repair made Check engine sensor indicated vacuum sensor was bad. Scranton got that fixed so I could get my truck to pass emissio More

by Keywest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Connor, Mike Griffin, Joe Malenfant, Jim Schaller, Josh Simmons, Amanda Soucie, Not sure of all your great employees but they are all very hard working great people!

October 20, 2018

Dealership Rating

Great service GM not so nice The service writing staff is top notch. Never have a problem. The new service manager seems very nice. I liked him as a service writer. The shop forma More

by Davolars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza, Steve Olsen , Beverly Rhoads, Samantha Savage, Amanda Soucie, Ryan Williams

Dec 09, 2018

Scranton GMC of Vernon responded

Thank you for your honesty. We really value the feedback, and our VP of Sales, Fred Nassiff would like the opportunity to discuss your experience with you further. When you have a moment to talk, he can be reached at Fred@scrantonmotors.com or by phone at 860.872.9145.

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