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Jewel Payne

Overview Reviews (654)

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Jewel Payne

Jewel Payne | Page 65

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldogs. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

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4.8

654 Reviews

Overview Reviews (654)

Dealership Experience

10 yrs, 6 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.8

654 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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654 Reviews of Jewel Payne

February 16, 2022

Dealership Rating

Employee Rating

Service department is the best in Southeast Texas. Eric, Janna, and Jewel always go out of their way to help you. Eric, Janna, and Jewel always go out of their way to help you. More

by Charlie O

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams , Liz Harrison, Wayne Judalet, Jason Ortgies, Paul Palumbo, Daniel Russo

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Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Charlie, thanks so much for sharing your thoughts! We're glad to hear you feel so strongly about our service department - we do too! We look forward to working with you next time. -the Donalson Auto family

February 11, 2022

Dealership Rating

Employee Rating

Found the problem on the computer but refused to fix it tell it went completely out. Now it’s miss firing as we drive it. tell it went completely out. Now it’s miss firing as we drive it. More

by HAWKINS.2401

Verified Customer

Quality Of Work

Recommend Dealer

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February 09, 2022

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Employee Rating

Prompt and courteous service for the maintenance check on my vehicle. Thank you very much. my vehicle. Thank you very much. More

by SORAYIASINGH

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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February 09, 2022

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Employee Rating

The best-I drive by two GM dealers to get to Silsbee, Tx. The staff is unbelievably professional and welcoming. The staff is unbelievably professional and welcoming. More

by GJOHNSON15

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

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Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

That is some high praise, and we thank you for it! We look forward to working with you in the future. -the Donalson Auto family

February 09, 2022

Dealership Rating

Employee Rating

It was good no trouble. Employees great always very helpful. Prices are fair. Love the service department helpful. Prices are fair. Love the service department More

by a1pittman

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

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February 04, 2022

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Employee Rating

Very nice staff service was excellent and efficient in every way . Newell in service super nice every way . Newell in service super nice More

by KTULLOS64

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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February 03, 2022

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Employee Rating

A bulletin had been issued on the modular upgrade but we were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall reprogramming. We do not appreciate that note added to our ticket and our truck is parked under an oak tree but had no rodent damage in the first place. More

by pamjones57

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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February 02, 2022

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Jewel is awesome. We always have a great experience after having my vehicle serviced. Hope nothing changes having my vehicle serviced. Hope nothing changes More

by KIMBERLYDBALDWIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you have such a great experience with Jewel! We're rather fond of her too, and we look forward to working with you in the future. -the Donalson Auto family

February 01, 2022

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Employee Rating

The people are friendly and willing to go above and beyond to help you get what you’re looking for!! beyond to help you get what you’re looking for!! More

by G2RANCH

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon, Charlie Ozan , Latricia Chambliss, Wayne Judalet

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February 01, 2022

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Employee Rating

Very extraordinary and mr Charlie I just love him he helped me with no problems stall trying to get him many customers as ican helped me with no problems stall trying to get him many customers as ican More

by ermamays

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Janna Weatherspoon

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