Jesse Collins
Jesse Collins at Great Falls Honda

Jesse Collins | Page 12

Service Advisor

Great Falls Honda

4900 10th Ave S
Great Falls, MT 59405

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4.9
152 Reviews
4.9

152 Reviews

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152 Reviews of Jesse Collins

October 04, 2024

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I really appreciate the fact that they were able to get my car in for service even though I only gave them a days notice that I would be in town. Great team!!!! More

by redingerann86
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Recommend Dealer
Yes

October 01, 2024

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This was my first time at the service center. I was very impressed with their attentiveness and friendly service. A comment about what the person wrote about the silliness of the salesmen. I th More

by makoahawaii
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Anderson

September 27, 2024

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Work was done in a professional and timely manner. Grateful that there were no sales persons hovering while I waited. More

by Grateful daughter
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Recommend Dealer
Yes

September 27, 2024

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Great service. .easy to get in too..don't have to wait long..they explain things easily More

by rbnrknrbn
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Recommend Dealer
Yes

September 21, 2024

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Very good service and explained the breakdown of what was done to my vehicle. Also recommended upcoming maintenance. More

by Soria.keith
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Anderson

September 20, 2024

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These guys are great! Professional and friendly customer service and completed right on time. I'll only use Great Falls Honda to service my CR-V from this point forward. T More

by frmatt1972
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Anderson

September 17, 2024

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Service was very good and kept me informed. The visit wasn't as long as I thought it would be. However, the car salesmen who weren't busy were very loud playing around, singing and was very ina More

by LORNE_KIM_MARXER
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Recommend Dealer
Yes

September 16, 2024

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I bought a car from them and the next day the heated seats went out and they are trying to charge me $1,000 plus to fix it. They knew the seats had problems already and they still sold me the car and re More

by shaun_osg
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Recommend Dealer
No

Other Employees Tagged: Bryce Anderson

Sep 16, 2024

Great Falls Honda responded

Sorry we failed to meet expectations Shaun. Heated seats are not on our inspection list for a pre-owned vehicle, nor did anyone likely try to use them as it has been over 80 degrees everyday from the day we took the car in, to the day you bought it from us. Accusing us of knowingly selling you a broken car and calling us crooks is pretty uncalled for however. Our inspection showed that all safety items, such as brakes, tires, suspension components etc were well within acceptable wear, we changed the oil and the air filter and did not find any trouble codes present in the vehicle's computers. It's an 11 year old car....Dodge only guaranteed things like heated seats would be covered for three years from the day it was new, expecting everything to work as a brand new car 11 years later seems a bit unrealistic. Additionally, had you called your salesman or a sales manager we likely would have chipped in to help you out. We understand nobody wants to spend their hard-earned money on something that doesn't work as expected. Blasting us online and name calling isn't going to get you very far. Best of luck. Josh Copeland, General Manager.

September 16, 2024

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everything was going well, and then Jesse came out and said I could use a new air filter and wiper blades, he didn't tell me the air filter was not an in store product and that I'd have to wait another ha More

by papaburyx5
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Recommend Dealer
Yes

September 16, 2024

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Good service. Communication is always clear. They stand on their word! It’s been great for me every time. More

by TSHAWRJ
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Anderson

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