Jerry Ward
Jerry Ward at Jerry Ward Autoplex

Jerry Ward | Page 21

Owner

Jerry Ward Autoplex

524 E Reelfoot Ave
Union City, TN 38261

Contact Me
4.9
531 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

43 yrs, 6 mos

4.9

531 Reviews

Write a Review

531 Reviews of Jerry Ward

April 15, 2022

Dealership Rating
Employee Rating

Love this place, already kind, friendly and always puts you 1st!!! Thanks for always doing a great job!!!! More

by KIMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Nolan , Adam Green

April 11, 2022

Dealership Rating
Employee Rating

I could not thank Tony, Matt, Todd, and Jerry for the everything they did today to help me. I was in a very tight spot, and crunched for time. Everyone worked together to give me a deal I could not refus More

by Shelby Willett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Dobson, Todd Petty , Matt Dunn

March 31, 2022

Dealership Rating
Employee Rating

The service department is awful Anytime you have to bring a vehicle back 4 times and the problem still exists it’s unbelievable but this time it will be going to a Chevrolet dealer More

by Hay57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Dunn, Adam Green, Tim Long, Sara

Apr 02, 2022

Jerry Ward Autoplex responded

Hello, we appreciate your honest and fair review. We hope we can improve our service to 5 stars for you next time. Give us a call if you need anything. We would love to help out! - Jerry Ward Autoplex

Apr 03, 2022

Hay57 responded

I appreciate the offer but after 4 tries for the same thing and on the 3rd trip vehicle was given back with service engine soon light on and when we said something to Sara she said the oil needed to be changed which my oil was at 81 percent and the code was and still is faulty battery sensors so we will be going to the Chevrolet dealer but since I found this car for my daughter using carfax as I do with all my vehicles I will respond back to carfax

March 09, 2022

Dealership Rating
Employee Rating

We walked in. Asked for Jerry. Said give us a minute. We took rest drive. Told us drive as long as we wanted to. Went back in. Worked deal up. So far very sa More

by mikecheriesawyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Lee , Tim Long

March 07, 2022

Dealership Rating
Employee Rating

Awesome service and an awesome crew. They really go out of their way sometimes to take care of their customers. More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Hicks

March 05, 2022

Dealership Rating
Employee Rating

Mike, Tim and Jerry were great! Very easy to deal with and go the deal done quick!! More

by jenniferhickslamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Akers , Tim Long

March 04, 2022

Dealership Rating
Employee Rating

Buying a car was a little nerve wrecking to me to say the least. But, after Mark Breeden eased us in to the beginning of the process with confidence and easy conversation, my nerves settled and the rest of t More

by cynthiaingle1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Breeden , Tim Long

February 12, 2022

Dealership Rating
Employee Rating

Great Place to buy your next ride-Jerry and his team are the best for your next purchase. From start to finish, every single associate at the dealership cares about your experience !!! Great Leadership-Exc More

by Ut38261
Customer Service
Friendliness
Price
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

Have bought multiple vehicles and it's always easy and fast. Jerry and Norman always give me the best deal and it's a plus that they have been a part of our community for so long. More

by Alexmartin53184
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Lee , Tim Long

January 17, 2022

Dealership Rating
Employee Rating

Always a pleasure to do business with Norm and all the staff. We are repeat customers time after time and always get excellent service. We like to support local businesses and are always treated great! More

by carrhatch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Lee, Todd Petty

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