Jerry Triplett
Jerry Triplett at Sutton Ford
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Jerry Triplett

Sales Manager

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.7
15 Reviews
4.7

15 Reviews

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15 Reviews of Jerry Triplett

October 15, 2024

Dealership Rating
Employee Rating

Eric was a good guy just didn’t get back with me in a timely fashion! I have had no real issues with truck but when i got to dealer they told me about some fine print items that I wasn’t interested in an More

by BIGBAKE75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Eric Maymon

Oct 16, 2024

Sutton Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 08, 2024

Dealership Rating
Employee Rating

On time Fast service just as they said they would do got me on the road quick More

by davesapp68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Eric Maymon

Oct 09, 2024

Sutton Ford responded

Thank you for taking the time to write this review, Dave. Our customers are our top priority and your feedback is greatly appreciated! All of us at Sutton Ford are glad to have you as a customer.

September 17, 2024

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Employee Rating

I was very satisfied with the service professionalism of Taiya; she really made feel comfortable with the transaction. She is a true professional. More

by wiliams1554
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Taiya Alexander

Sep 18, 2024

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that Taiya was able to assist you and that you had such a positive experience.

September 04, 2024

Dealership Rating
Employee Rating

Wonderful experience at Sutton Ford. Eric was a excellent salesman. Made me feel comfortable about my decision to purchase my new vehicle. I'm so happy and so glad I did come back. More

by murlinecagley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon

Sep 04, 2024

Sutton Ford responded

Hello, Murline! It's fantastic to hear that Eric provided you with great customer service while assisting you with your purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

September 04, 2024

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Buying our car was a great experience. Everyone there was so nice and helpful. There was no high pressure like you find at other dealerships. More

by alex_and_kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Rogers

Sep 05, 2024

Sutton Ford responded

Alex and Kelly, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

September 03, 2024

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Employee Rating

Easy I enjoyed the test drives and the deal is fair and nice mostly how I was able too drive it off the lot it was a fun Monday for me More

by furryfangush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon

Sep 03, 2024

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

August 13, 2024

Dealership Rating
Employee Rating

The services were great. I explained my situation and you guys worked your magic. I drove off the lot with a car. Thanks! More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon

Aug 14, 2024

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jackie, and we look forward to working with you again.

August 10, 2024

Dealership Rating
Employee Rating

Very happy with respect and service my family was given, they treated my family like family of their own. Eric was a fantastic salesman! Eric and richard both were very patient with us and not pushy one bit More

by diveley0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon , Richard- GM

Aug 11, 2024

Sutton Ford responded

Thank you for your business and this review. We're happy to hear that Eric and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 24, 2024

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Employee Rating

It was a decent experience, but I was sold a vehicle that needed a oil change More

by mrrick731
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taiya Alexander

Jun 24, 2024

Sutton Ford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 19, 2024

Dealership Rating
Employee Rating

I purchased a 2018 Edge on memorial day. This is my 2nd veh.from Sutton Ford. They treated me very well. I wished the veh.manual came with the veh. I asked Mr. Logan if he could find one fo More

by boxwrench47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Loretta Parks, Greg Logan

Jun 21, 2024

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We hope you enjoy your new Ford Edge!

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