Jerry Gonzalez

Don’t think I would purchase another vehicle here. . They can definitely improve customer service! . They can definitely improve customer service! More

by choopera Verified Customer Verified Customer

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Everyone I dealt with was professional, knowledgeable, friendly and pleasant to deal with. They made the entire purchase process efficient and enjoyable. friendly and pleasant to deal with. They made the entire purchase process efficient and enjoyable. More

by mjwillis314 Verified Customer Verified Customer

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Family atmosphere Rich was very helpful ,asked questions to uncover and under stand what I was looking for in my next car. There was no pressure selling ,He made the w Rich was very helpful ,asked questions to uncover and under stand what I was looking for in my next car. There was no pressure selling ,He made the whole transaction enjoyable and stress free ,made me feel like I was Family .so relaxed I’m now Enjoying my 1st BMW Thanks also to Caz and Jerry for helping to get it done More

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A great experience! I had been in the automobile business for many years as a customer retention management consultant and I have to say that the service I have received I had been in the automobile business for many years as a customer retention management consultant and I have to say that the service I have received both in the service department and sales department has been amazing. I had some issues with my 2013 328xi and if it were not for Seth’s amazing customer service in the service department, I would have probably not bought another one. I decided to trade it for a 2017 and Tatiana was amazing. Gerry, her manager was just as helpful and pleasant to deal with. Great people, great product and great customer service make for a winning recipe. Thank you! More

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Great customer service, and no sales pressure. Luís Montiel was our sales person, and he was fantastic!!! Very patient, and did everything in his power to find us the right vehicle and the best de Luís Montiel was our sales person, and he was fantastic!!! Very patient, and did everything in his power to find us the right vehicle and the best deal, without he usual sales pressure encountered at other dealers. In the end, our best deal was with BMW of Sarasota. Highly recommend if you want to deal with people who really care. More

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Best Car Buying Experience- By far! Purchasing a used vehicle here was the most pleasant car shopping experience ever. We drove 3 hours from Palm Bay to get the car we wanted. When we ar Purchasing a used vehicle here was the most pleasant car shopping experience ever. We drove 3 hours from Palm Bay to get the car we wanted. When we arrived at our appointment time, the car was outside, detailed, fueled up, and ready to test drive. The receptionist and customer relations manager were very pleasant. The amenities were impressive. NayColle was beyond welcoming and helpful, and went above and beyond by treating our two-year-old twin daughters like her own nieces during the time we were there. Everyone else was very accommodating considering we had to bring our daughters with us. (Hey guys, during your construction, you should consider a small playroom for kiddos with a TV. Toyota of Melbourne has one and it's very helpful- for parents AND your staff! 😊) The sales manager was pleasant, and Brian in finance was a riot. The prices on their vehicles cannot be beat. Worth the travel. Thanks, BMW of Sarasota. More

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