Dealer Reviews
Cars for Sale
Dealer Log In
Jerry Deshong
Jerry Deshong | Page 16
Service Advisor
Chapman Ford Lancaster
1485 Manheim Pike
Lancaster, PA 17601
209 Reviews
Dealership Experience
40 yrs, 8 mos
Industry Experience
47 yrs
209 Reviews
Write a Review
209 Reviews of Jerry Deshong
August 16, 2019
Great service Chapman is where I bought my truck. They have always been up front with me and fixed things the first time. I would not hesitate to have my Ford repai Chapman is where I bought my truck. They have always been up front with me and fixed things the first time. I would not hesitate to have my Ford repaired at Chapman. More
by pappy.gilliam
Verified CustomerOther Employees Tagged: Jon Webster, Michael Tufano , Lino De La Rosa - Familia
August 13, 2019
Great Customer Service I brought the car in for a Safety and Emissions check - from the scheduling to the pickup of the vehicle --- was all handled with great customer s I brought the car in for a Safety and Emissions check - from the scheduling to the pickup of the vehicle --- was all handled with great customer service. More
by MARK S
Other Employees Tagged: Kyle Ackerman
August 09, 2019
oil change JERRY IS ALWAYS FRIENDLY AND KNOWS HIS JOB HAVE BEEN WITH CHAPMAN FOR MANY YEARS. NO PROBLEM GETTING AN APPOINTMENT. I HAVE KNOW KERRY FOREVER JERRY IS ALWAYS FRIENDLY AND KNOWS HIS JOB HAVE BEEN WITH CHAPMAN FOR MANY YEARS. NO PROBLEM GETTING AN APPOINTMENT. I HAVE KNOW KERRY FOREVER More
by LILNEL1931
August 09, 2019
Excellent Customer Service Every time we call Chapman to schedule an appointment to service one of our vehicles Jerry is very friendly and professional. Chapman does a great an Every time we call Chapman to schedule an appointment to service one of our vehicles Jerry is very friendly and professional. Chapman does a great and the customer service is superb! More
by CARite_Girl
August 08, 2019
Inspection and The Works I did the drop off before they opened. Left the car for the day. Jerry called me and let me know the car was fine, no problems and finished and rea I did the drop off before they opened. Left the car for the day. Jerry called me and let me know the car was fine, no problems and finished and ready for me. when I returned he met me at the door and took to the new cashier area and thanked me . It was all very courteous. My service is done , the car is fine and I am happy. More
by annmbasket
August 06, 2019
very comfortable with service Service was on time, efficient and friendly. have worked with them awhile and feel they are very good. my next purchase will be a pick up truck, but i Service was on time, efficient and friendly. have worked with them awhile and feel they are very good. my next purchase will be a pick up truck, but it will have to be either hybrid or electric. Ray More
by RHORAN0
Other Employees Tagged: Ann Thomas
August 05, 2019
Willing to work on older trucks. They were able to find and fix the non-starting issue. Jerry, the service adviser, was very helpful, friendly, and kept me informed of the progress. P They were able to find and fix the non-starting issue. Jerry, the service adviser, was very helpful, friendly, and kept me informed of the progress. Prices were a little high, but you expect that from a dealer. More
by Ranger guy
August 02, 2019
Recall fix and inspections It was esay, fast. And done right. Appointment took only minutes to make, it was a timely appointment and all went very well. Puck upvwas a breeze. It was esay, fast. And done right. Appointment took only minutes to make, it was a timely appointment and all went very well. Puck upvwas a breeze. More
by JPP001
August 02, 2019
Exceptional This was my first visit to the new venue. Upon entering I was greeted and immediately taken care of by a very friendly associate. The interior of the This was my first visit to the new venue. Upon entering I was greeted and immediately taken care of by a very friendly associate. The interior of the building was immaculate. I am very pleased with the service both my F-150 and I received! More
by Alisonp0915
Other Employees Tagged: Michael Tufano , Kyle Ackerman, Chris Evangelista, Scott McCann
August 02, 2019
great a very positive experience, Jerry was wonderful, prompt courteous service and the shuttle was so convenient. this is the only place I take my truck a very positive experience, Jerry was wonderful, prompt courteous service and the shuttle was so convenient. this is the only place I take my truck More
by jfarnold2017
Dealership Inventory (138 Vehicles)
