Jerry Deshong
Jerry Deshong at Chapman Ford Lancaster

Jerry Deshong | Page 13

Service Advisor

Chapman Ford Lancaster

1485 Manheim Pike
Lancaster, PA 17601

Contact Me
5.0
209 Reviews

Dealership Experience

40 yrs, 8 mos

Industry Experience

47 yrs

5.0

209 Reviews

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209 Reviews of Jerry Deshong

October 04, 2019

Dealership Rating
Employee Rating

Oil Change, Engine Check and also did a state inspection They did a great job, got the Truck in quickly, reminded me that my State inspection was coming due and handled that for me while the truck was at the More

by Larry G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano , Scott Greiner

Oct 07, 2019

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 04, 2019

Dealership Rating
Employee Rating

Terrific dealership We have been dealing with Chapman Ford for many years and have always received excellent service. They are like family and will go above and beyond if More

by JACK MENGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ackerman, Beth Shearer, Unfortunately I don't know the mechanic's name, but he did and outstanding job

Oct 04, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 04, 2019

Dealership Rating
Employee Rating

Great Service Quick, efficient and friendly. Jerry is always helpful and willing to go the extra mile to provide excellent customer service. The mechanics are well More

by Bkool
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Cashier

Oct 04, 2019

Chapman Ford Lancaster responded

We're thrilled to hear you enjoyed your experience with Tim here at Chapman Ford of Lancaster! Customer Service is a high priority for us and we love to hear when we are able to deliver.

October 03, 2019

Dealership Rating
Employee Rating

Great Experience It was an easy process from checking in to checking out. I would recommend Chapman Ford to anyone who asks. The entire service team was friendly and c More

by mtufano0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Tufano , Kyle Ackerman

Oct 03, 2019

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 02, 2019

Dealership Rating
Employee Rating

Treated with respect and great experience It is nice to be able to pull in and be greeted right away and Jerry kept me informed right away of the progress on my vehicle and the shuttle service More

by ahrabold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

October 02, 2019

Dealership Rating
Employee Rating

Service I had my car in for inspection while I waited. Car was finished within the time quoted. I also was informed I would have to pay for the emission testi More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Chapman Ford Lancaster responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 02, 2019

Dealership Rating
Employee Rating

Great people! Great service! I've been having my Lincoln's serviced at Chapman Lancaster for years now. They always do a great job and deliver the car on time. I wish Lincoln woul More

by MJKpsych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Mummau , Beth Shearer, Ann Thomas

Oct 02, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

September 21, 2019

Dealership Rating
Employee Rating

My car needed a repair and it was taken care of. It was very easy to drop the car off. Comfortable waiting area. The repair did not take long and the staff was very courteous and helpful. More

by VONNIEEHRHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2019

Chapman Ford Lancaster responded

Thank you for your kind words! We truly appreciate it and hope to see you again soon.

September 20, 2019

Dealership Rating
Employee Rating

Outstanding, Kyle and Jerry are top notch. When you do the job well you should get the accalaids. The work performed on my Lincoln was timely and efficient.I am also aware of pending work whic More

by docfreeman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ackerman, Scott McCann

Sep 23, 2019

Chapman Ford Lancaster responded

It is so nice of you to provide positive feedback to us at Chapman Ford of Lancaster. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

September 20, 2019

Dealership Rating
Employee Rating

Great Service Department The service advisors, Kyle and Jerry, are always friendly and helpful! I have 2 mustangs and 2 diesels and Jeremy in the truck shop always makes sure More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ackerman, Jeremy

Sep 23, 2019

Chapman Ford Lancaster responded

Thank you very much for sharing your experience at Chapman Ford of Lancaster. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

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