Jerry Clarke

This is to share our well documented experience with CDJR of Tampabay regarding a 2026 Jeep Cherokee purchased by my wife in May 2026. My wife was very excited to become a Jeep owner. Not anymore. S of Tampabay regarding a 2026 Jeep Cherokee purchased by my wife in May 2026. My wife was very excited to become a Jeep owner. Not anymore. Since the purchase, the vehicle has required service on four separate occasions, totaling 20 days in the service department. Despite these visits, the persistent engine noise issue remains unresolved. The vehicle was brought in for a fifth visit, but her concerns were dismissed by the service management team. It continues to produce irregular engine noice upon remote starting. The engine has been disassembled twice—once at approximately 960 miles and again at +/- 3,000 miles. Not a good sign. Despite this, the engine continues to produce noticeable noise, which we have documented on multiple videos. This issue has been raised during each service visit, but we do not feel it has been adequately addressed. During this process, we have worked with dealership staff including Adam Clarke in Sales and James Coyle in Service. While both were initially involved, we have since had difficulty reaching Mr. Clarke after he stated that his involvement ended with the sale. We have also found multiple reports online from other Jeep Cherokee owners describing similar engine related concerns. We also encourage prospective buyers to thoroughly research their purchase, keep detailed service records, and carefully review post-sale support policies More

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GREAT PEOPLE GREAT SERVICE GREAT SALES DEPT HIGHLY RECOMMENDED NO FUSS NO PRESSURE ALL AROUND GREAT EXPERIENCE RECOMMENDED NO FUSS NO PRESSURE ALL AROUND GREAT EXPERIENCE More

by dduran1 Verified Customer Verified Customer

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Muy mal el servicio y muy mala atención del personal por lo menos si me preguntan para sacar un auto no sé lo aconsejo a nadie lo menos si me preguntan para sacar un auto no sé lo aconsejo a nadie More

by JUANCHOPINTA813 Verified Customer Verified Customer

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this is the best place to buy a vehicle if you are looking great swtaff and sonney in finance rocks looking great swtaff and sonney in finance rocks More

by dlm26127 Verified Customer Verified Customer

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Helped us find an awesome truck and had amazing customer service. Jerry was the best salesman we’ve ever had. service. Jerry was the best salesman we’ve ever had. More

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Always great to work with CJDR! My truck is always in and out and a professional manner! My truck is always in and out and a professional manner! More

by KRYSTALDODDLES Verified Customer Verified Customer

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They made all this happen so if it wasn’t fir the Gooh guys and women CDJR none of this dream would even be visible….. guys and women CDJR none of this dream would even be visible….. More

by EVANCHERRY088 Verified Customer Verified Customer

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I think this is the last time I am buying any Chrysler. I got really xxxxed over with the recall and got such a xxxx trade in value. Tesla and Carvana were offering much more and they could not match it. I I got really xxxxed over with the recall and got such a xxxx trade in value. Tesla and Carvana were offering much more and they could not match it. I still have not received my title and I still have not received my check for the refund of the unused extended warranty. I left simple instructions to hold the check and title at the dealership and its been several months my wife or I have not got any communications that we can come pick it up. The cars I had were pretty good and we liked them but getting any service because its hybrid was so complex to get any work done and it always took a long time. It is time for us to move to another company. More

by andy Verified Customer Verified Customer

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Such a great experience from start to finish with Jerry and Adam. They made it easy to get what I wanted in my price point. and Adam. They made it easy to get what I wanted in my price point. More

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Pleasant experience. The solved my problem and did not over charage me. Good communication. Thank You The solved my problem and did not over charage me. Good communication. Thank You More

by hughesj7019 Verified Customer Verified Customer

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