Jerome Kramer | Page 13

Worst experience…. I’ll never be back and I’ll let everyone that I come across how much I hate Daytona kia…. I tried to reverse the deal in less than 24 hours and they would not let me.. and the way t everyone that I come across how much I hate Daytona kia…. I tried to reverse the deal in less than 24 hours and they would not let me.. and the way they treated me.. is why I’ll talk crap about Daytona kia More

by B.BSS30 Verified Customer Verified Customer

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Who ever wants the worst customer service in the world this is your place. My wife was recently there to get an oil change and to see about 2 lights that were on. When she first got there she was told 600 this is your place. My wife was recently there to get an oil change and to see about 2 lights that were on. When she first got there she was told 600.00 before they even looked at the vehicle. My wife ends up calling me she puts on Doug the service wrighter. All of a sudden the price drops by over 450.00 and this is still before they even checked out the vehicle. Then the cashier I do believe her name is Brandi was making very rude and snide comments about my wife while Doug walked my wife out to her vehicle. I called in was told very rudely that the general manager dose not take phone calls. This customer service that my wife and I received is very unethical. I'm still waiting on the service manager to call me and discuss this situation and it has been well over a week. I still expect a phone call and some kind of redemption on this manner. I find Doug to be very sexist probably wouldn't put it past him to over charge every woman that comes in the door.... I need a call back to resolve this issue.......... More

by rebecca_sheaf Verified Customer Verified Customer

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Absolutely this dealership was amazing. I never imagine when I pulled up the hospitality and service would be so friendly. This Kia dealership made it happen 🥰 when I pulled up the hospitality and service would be so friendly. This Kia dealership made it happen 🥰 More

by Sissco17 Verified Customer Verified Customer

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The vehicle i purchased is infested with roaches and they refuse to fix the problem. The vehicle i purchased also had a failing clutch system as well when i took it to go get looked at refuse to fix the problem. The vehicle i purchased also had a failing clutch system as well when i took it to go get looked at More

by JUSTINPLUNKETT96 Verified Customer Verified Customer

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This Dealer experience was above and beyond. Purchased completely through online and mobile contact..Devin Collins was awesome and what he said is what exactly happen. Highly recommend Daytona kia. completely through online and mobile contact..Devin Collins was awesome and what he said is what exactly happen. Highly recommend Daytona kia. More

by hunter89.ah Verified Customer Verified Customer

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Great experience, drove off the lot with a 2022 Kia Sportage with a monthly payment we had in mind. Love our brand new car!!!!! Sportage with a monthly payment we had in mind. Love our brand new car!!!!! More

by dcnmama Verified Customer Verified Customer

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Awesome experience, fast service and loving the brand new car! car! More

by MICHELEREALTOR90 Verified Customer Verified Customer

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This dealership is great as long long as you don't ask much of them, they violate you once they get you into finance. They come at you with ridiculous payments and act like they did you a miracle. It took much of them, they violate you once they get you into finance. They come at you with ridiculous payments and act like they did you a miracle. It took them months to pay off my truck which I kept telling them over and over. They where suppose to give me payoff on my Telluride instead screwed me out of 5k in finance on a deal to buy a Stinger. Now they are suppose to cut me a check for 3k which I can't seem to get an answer where that is. Honestly, nothing at this dealership has really been good, I purchased three vehicles here in six months and got screwed on every single one of them. I think it's time to move on and I would not recommend going here. Alot of people that are in bad situations go to this dealership and are happy to by a car with $800 plus payments because they couldn't get approved for anything else and knowing they can't afford those payments but it's a sale so this dealership don't care. My 2022 Stinger has a broken armrest and both my sub woofers don't work when I brought it to service they put a dollar on them and said they are working. Where do they find these people? Another thing these guys are great at is after you agree to a price watch the thousand they ad on in financing. You've been warned don't take it lightly. More

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My service was good . They fixed the problem. My sales experience was great my finance experience is great and you have great desk managers!!! Yes I would recommend the Kia dealership to anyone experience was great my finance experience is great and you have great desk managers!!! Yes I would recommend the Kia dealership to anyone More

by 915yella Verified Customer Verified Customer

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The Service department is terrible at least to me!! 50% of all service there has been poor and no one cares... One time grease and oil all over my drivers door panel and steering wheel. One time they lost of all service there has been poor and no one cares... One time grease and oil all over my drivers door panel and steering wheel. One time they lost my tire air caps. one time left my washer bottle cover off. the last time they spilled oil all over the inside my engine compartment had to take off the belly pan and have all the oil washed out so it would stop dripping on my garage floor. called the Service manager never called back! I emailed the General Manager for the dealership and also never received a responds. More

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