Jeremy Bongle
Jeremy Bongle at Germain BMW of Naples

Jeremy Bongle | Page 7

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
172 Reviews

Hi! My name is Jeremy Bongle, Service Advisor here at Germain BMW of Naples. In the fall of 1999, I decided to leave the cold Wisconsin winters behind and moved to sunny Naples. I've been in the automotive service industry since 2009, and with the Germain family since 2014. I really enjoy helping people and take pride in treating customers as though they were a family member or friend. My free time is spent with my beautiful wife, our two amazing teenage daughters, and my crazy three-year-old son. Football season is my favorite time of the year, where I loudly cheer for my Green Bay Packers. I look forward to meeting you!

5.0

172 Reviews

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172 Reviews of Jeremy Bongle

December 27, 2023

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Employee Rating

Jeremy Bongle always gives five star service on every visit and keeps you updated during the visit. More

by segap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Dodard

Dec 28, 2023

Germain BMW of Naples responded

Thank you for sharing your positive and informative service experience. Best Regards, Flavio Galasso General Manager

December 07, 2023

Dealership Rating
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Always get terrific service from Jeremy Bongle and my car runs like new. Thanks Jeremy. More

by Christopher_gordon
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Germain BMW of Naples responded

We're happy to hear that Jeremy made sure you had an excellent service experience, and that all of your needs and expectations were efficiently met. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

December 07, 2023

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I consistently receive great service from Jeremy Bongle in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service tha More

by kborowy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Germain BMW of Naples responded

Thanks so much for your kind words! It's important to us that our guests and their vehicles are treated to a fully transparent and attentive service visit, so we're happy to know Jeremy continues to deliver nothing less at your appointments. Thank you for choosing Germain BMW of Naples for your automotive service needs! Best Regards, Flavio Galasso General Manager

December 03, 2023

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Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. More

by Tom
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Service Time
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Recommend Dealer
Yes
Dec 04, 2023

Germain BMW of Naples responded

Your complete satisfaction is our goal here at Germain BMW of Naples. We appreciate your business and positive feedback. Best Reards, Flavio Galasso General Manager

November 30, 2023

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Jerry Bongle told me all about my service before I had the service done and then he explained everything about the service after it was done. He did a very good job. More

by jules1jr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 01, 2023

Germain BMW of Naples responded

Thank you for taking the time to share your positive service experience with Jeremy. Your business and kind review are greatly appreciated. Best Regards, Flavio Galasso General Manager

November 02, 2023

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Jeremy Bongel and Bill Emerson as alwys provded perfect service and I was very pleasesd as always.Bill Hughes More

by Bill
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Recommend Dealer
Yes
Nov 03, 2023

Germain BMW of Naples responded

Your complete satisfaction is the goal of our team here at Germain BMW of Naples. Thank you for sharing. Best Regards, Flavio Galasso General Manager

October 31, 2023

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Jeremy Bongle has been my service advisor for several years. I can always count on him to thoroughly explain to me what needs to be done, costs, and any options. He is friendly, professional and knowle More

by lseenglish
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2023

Germain BMW of Naples responded

Thank you for taking the time to share such kind words about your experiences with Jeremy. We are thrilled that he continues to ensure your complete satisfaction. We are fortunate to have him on our team taking great care of our valued guests. Best Regards, Flavio Galasso General Manager

October 30, 2023

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Jeremy Bongle is my service person . He is always friendly and helps me with any issues , concerns or questions hat I may have. He is a great guy. More

by naplesnag
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Workmanship
Service Time
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Recommend Dealer
Yes
Oct 31, 2023

Germain BMW of Naples responded

Thank you for your continued business and for highlighting Jeremy and is dedication to customer satisfaction. See you next time. Best Regards, Flavio Galasso General Manager

October 27, 2023

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Employee Rating

Jeremy Bongle was my service contact and was very helpful . I have minimum miles on my BMW Z4 and he recognized that fact and did not replace some filters that did not need replacing. More

by gto409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2023

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are pleased to know that Jeremy ensured a positive guest experience. Best Regards, Flavio Galasso General Manager

October 26, 2023

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Employee Rating

From making the appointment to work in progress though the return, my advisor Jeremy keeps me in the know. He always meets my expectations and quite often exceeds them. Great representation for a stellar More

by jjcapa8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Germain BMW of Naples responded

Your continued business and trust in Jeremy and our team to ensure your complete satisfaction mean so much to us all. See you next time. Best Regards, Flavio Galasso General Manager

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