Jennifer Rios | Page 118

Service advisor helpful they kept my car for a week, the loaner car was dirty in and out. The mechanic fix one thing but broke two others had to go back. loaner car was dirty in and out. The mechanic fix one thing but broke two others had to go back. More

by JVT44 Verified Customer Verified Customer

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Mike was a pleasure to work with I was in and out in a timely fashion definitely recommend Napoli Kia for service work and sales timely fashion definitely recommend Napoli Kia for service work and sales More

by DENISFIDALGO Verified Customer Verified Customer

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It was fast and she was very friendly like always and very professional, she is the best service person working at that location ( Jennifer Rios) very professional, she is the best service person working at that location ( Jennifer Rios) More

by ariadnac Verified Customer Verified Customer

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They responded quickly and professionally, explained all of the relevant charges, completely transparently. They had the replacement parts in inventory and completed the job quickly and contacted me twice t of the relevant charges, completely transparently. They had the replacement parts in inventory and completed the job quickly and contacted me twice to let me know when it was ready. More

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I love the customer service I receive when my car is being serviced. They explain everything thoroughly. Please Keep up the phenomenal and extraordinary work 😊 being serviced. They explain everything thoroughly. Please Keep up the phenomenal and extraordinary work 😊 More

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Awesome service every single time I come to the dealership. The team is always eager to help and explain everything in detail. The waiting area is pretty cool too. dealership. The team is always eager to help and explain everything in detail. The waiting area is pretty cool too. More

by Jgriffin607 Verified Customer Verified Customer

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You send to many reminders for appointment. 2 texts 2 emails 2 phone calls all within 30 minutes on top of the one reminder a before . But the lady is excellent in service emails 2 phone calls all within 30 minutes on top of the one reminder a before . But the lady is excellent in service More

by kal0128 Verified Customer Verified Customer

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The owner has decided wearing masks for his employees is unnecessary, which is against state mandate, putting everyone who walks through the door at risk. unnecessary, which is against state mandate, putting everyone who walks through the door at risk. More

by PAULAWINICUR Verified Customer Verified Customer

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As always the service technicians do a fine job on what's supposed to be done friendly fast Service never a hassle would highly recommend supposed to be done friendly fast Service never a hassle would highly recommend More

by Pdamico3 Verified Customer Verified Customer

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I first brought in my car to be looked at because the I first brought in my car to be looked at because the driver's side window was leaking. The checked the car and said all was fine, I noticed it agai I first brought in my car to be looked at because the driver's side window was leaking. The checked the car and said all was fine, I noticed it again the next time it rained and called back to schedule another service appt. I brought it back for a second time and they told me they had to order a part for it, I then had to bring it back a 3rd time. I have to say even though I had to come back 3 times, everyone there was very helpful and courteous. More

by CFONTANEZ Verified Customer Verified Customer

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