Jennifer Rios
Jennifer Rios at Napoli Kia

Jennifer Rios | Page 109

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.7
1,174 Reviews
4.7

1,174 Reviews

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1174 Reviews of Jennifer Rios

June 25, 2021

Dealership Rating
Employee Rating

Very friendly, honest and professional. Great communication throughout the process, very thorough More

by irshborn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Jun 25, 2021

Napoli Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else! Scott Haverl General Manager

June 22, 2021

Dealership Rating
Employee Rating

Excellent service. Very friendly took a little while to get an appointment but understandable if the service is good. More

by NIKKY.WILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Jun 22, 2021

Napoli Kia responded

Thank you so much for your kind words, Nikky, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

June 22, 2021

Dealership Rating
Employee Rating

Very professional and customer service focused service was done in a very timely manner More

by Carlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Napoli Kia responded

Carlo, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Haverl General Manager

June 18, 2021

Dealership Rating
Employee Rating

The service received I am always questioning. I don’t trust the quality of the work done. I don’t feel all the technicians have the same level of care in their work. More

by JEN.TRAHAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 03, 2021

Napoli Kia responded

Jen, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Scott Haverl General Manager

Jun 23, 2021

Napoli Kia responded

Jen, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Scott Haverl General Manager

June 17, 2021

Dealership Rating
Employee Rating

The service was great, and quick for all the things I was getting done on my car, and Mike Harvey was really nice and understanding. More

by lindseyjsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

Jun 17, 2021

Napoli Kia responded

Thank you so much for your excellent review, Lindsey! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else.

June 16, 2021

Dealership Rating
Employee Rating

Friendly service, cozy environment. Job completed in a timely manner as well. It was a good deal to change oil with coupon for a very competitive price. More

by FETHI.ERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl, Denis Fidalgo

Jun 16, 2021

Napoli Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Napoli Kia.

June 10, 2021

Dealership Rating
Employee Rating

Friendly and great staff, very helpful. I have been going here for years. They are willing to help you the best way they can. I would recommend them to all my friends. More

by brooklynnam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Haverl

June 09, 2021

Dealership Rating
Employee Rating

Napoli Salesman made the transition from a rental car to a new car, easy and affordable. I've been very happy with the service experiences I've had, as well. well trained Staff. More

by JANRUS2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ira Osu, Mike Haverl

May 30, 2021

Dealership Rating
Employee Rating

Kk n excellent not long waiting time for service 100% good communication n cleanest work place. All staff members friendly n professional n Welcome customers More

by ANA.CONCEPCION2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 30, 2021

Dealership Rating
Employee Rating

Car needed 60000 mile service. It was completed in a reasonable amount of time and I was on my way. Very Satisfied with overall experience. More

by TJWESTERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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