Jennifer Cammarata | Page 8

Red carpet treatment from start to finish To those looking for a GREAT place to service their vehicle - look no further than Len Stoler Chrysler Dodge Jeep, and in particular, ask for service To those looking for a GREAT place to service their vehicle - look no further than Len Stoler Chrysler Dodge Jeep, and in particular, ask for service expert Jennifer Cammarata!! My story started of trying to chase another Jeep dealer down for a nagging P0456 DTC engine code, as my 2017 Grand Cherokee was getting ready for a long road trip that would certainly push my vehicle over the 36,000 warranty limit. Naturally I was hoping to have the issue corrected BEFORE my vacation. I had what can only be described as an INCREDIBLE experience at Len Stoler. Not only did I get a same day appointment, I was cheerfully greeted by Jennifer and my car was taken back instantly - professionally serviced, and given back to me after a relatively short wait. And yes, it was covered under warranty - no questions asked, without any hesitation!! The experience I had was simply delightful. Len Stoler also maintains a comfortable waiting room across from snacks, and they provide free coffee and a nice TV always a plus. Many thanks to Jennifer and the person(s) who immediately fixed my car!! Sincerely, Jim Nitzberg Taneytown, MD More

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Recall and oil change Use of the coupon offered for oil change and tire rotation was about help on cost.The recall for the fan was handled quickly and service employees wer Use of the coupon offered for oil change and tire rotation was about help on cost.The recall for the fan was handled quickly and service employees were friendly and helpful More

by DVOSO Verified Customer Verified Customer

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I came in for an oil change I can always count on everyone to be extremely nice and polite as well as check everything out and let me know if additional services are needed or no I can always count on everyone to be extremely nice and polite as well as check everything out and let me know if additional services are needed or not More

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Nail in the tire. I brought my Jeep Compass in to have a slow leave looked into. It was the front drivers side tire. After leaving it over night they said there was no I brought my Jeep Compass in to have a slow leave looked into. It was the front drivers side tire. After leaving it over night they said there was no leak. When I picked it up after business hours the tire was visibly flat and the sensor confirmed that. There was nobody to look at it because it was just before 7 so I had to take it someplace else. More

by Rob_Wo Verified Customer Verified Customer

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Courtesy and correct It was easy to make an appointment. Service was done quickly. I had some other service questions and talked directly to a technician about different It was easy to make an appointment. Service was done quickly. I had some other service questions and talked directly to a technician about different choices of another slight issue I had noticed More

by FLYINGTIGERS47 Verified Customer Verified Customer

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Great service As usual great service, above and beyond! Service department is always on point. Friendly and attentive to the customer every time. Best service exper As usual great service, above and beyond! Service department is always on point. Friendly and attentive to the customer every time. Best service experience I've encountered in years! More

by tsmurphy1961 Verified Customer Verified Customer

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wait time for service I had an appointment at 3:30- supposed to get oil change, tire rotation and car wash. I got there early (3:200) they took my vehicle then. At 4:45pm I had an appointment at 3:30- supposed to get oil change, tire rotation and car wash. I got there early (3:200) they took my vehicle then. At 4:45pm I went down to the service person and was told she was taking my jeep for a washy (her words). At that time I paid for my services and was told she would bring me my keys when they were done. I saw them park my jeep around 5:05 and waited 10 minutes and then I went back down to the service area she said I have your keys. I don't understand why it took an hour and 45 minutes when I had a scheduled appointment. More

by VMARSHALL3210 Verified Customer Verified Customer

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From service to warranty work My dealings with the service department as always been professional and friendly. The workmanship on repairs from normal routine service to warranty w My dealings with the service department as always been professional and friendly. The workmanship on repairs from normal routine service to warranty work meets my standards. More

by BKJONES1229 Verified Customer Verified Customer

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Great Customer Service I have a 2016 Dodge Ram diesel. The NOX sensor needed to be replace at 60,000 miles which I felt was far too soon to have this kind of an issue that I have a 2016 Dodge Ram diesel. The NOX sensor needed to be replace at 60,000 miles which I felt was far too soon to have this kind of an issue that was not covered under warranty. Not only did Jennifer give me a discount on the service, she also gave me a free loaner vehicle for the week because when I have to have the truck service I was going on vacation. Great customer service. This is the 3rd vehicle that I purchased from Len Stoler Chrysler Dodge Jeep and will not hesitate to purchase a 4th when I'm ready. Thanks Jennifer! More

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very positive it was very nice gave us a loaner explained everything they were going to do very pleasant and great to work with will come back it was very nice gave us a loaner explained everything they were going to do very pleasant and great to work with will come back More

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