Jennifer Cammarata | Page 13

Greast dealer for purchases ans service. We have purchased all our vehicles from Stoler Chrysler since we moved to Westminster years ago.. Especially satisfied with the service department. Ma We have purchased all our vehicles from Stoler Chrysler since we moved to Westminster years ago.. Especially satisfied with the service department. Management and the service advisors are always willing to listen and help as needed. Thank you! DLW More

by EEIW Verified Customer Verified Customer

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Great Customer Service Jennifer is a great person to work with. I appreciate that she is so willing to work around my schedule and take care of what needs to be done. Jennifer is a great person to work with. I appreciate that she is so willing to work around my schedule and take care of what needs to be done. More

by SLH2013Jeep Verified Customer Verified Customer

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Great work. Jennifer is great to work with and keep me in the loop as far as pricing and scheduling. I got my Jeep repaired and returned to me clean. I will use Jennifer is great to work with and keep me in the loop as far as pricing and scheduling. I got my Jeep repaired and returned to me clean. I will use Len Stoler for all my future Jeep service. More

by ETSPARKS68 Verified Customer Verified Customer

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Oil change and tire rotation on two cars. Jennifer the service writer was second to none with her help and professionalism and JD the service manager was excellent with his follow-up.I would r Jennifer the service writer was second to none with her help and professionalism and JD the service manager was excellent with his follow-up.I would recommend them to anyone looking for an honest service department. More

by DAMARTIN51 Verified Customer Verified Customer

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excelent servivice dept Jennifer has always been very helpful. She has worked with me on scheduling my appointments to fit my schedule. She has always gotten me in for recall Jennifer has always been very helpful. She has worked with me on scheduling my appointments to fit my schedule. She has always gotten me in for recalls in a timely manner. there was a small accident to my vehicle during a recall repair and she handled everything including a loaner car. More

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Great Dealership I had a water leak and was able to my vehicle in for service quickly. Jennifer is a huge asset to Len Stoler Chrysler Dodge Jeep dealership. She is a I had a water leak and was able to my vehicle in for service quickly. Jennifer is a huge asset to Len Stoler Chrysler Dodge Jeep dealership. She is always so nice and helpful. More

by TRACYNEUDECKER Verified Customer Verified Customer

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Best customer service One of a very few places that give service with a smile and genuine care. Wish more places were like this today. Excellant customer service! One of a very few places that give service with a smile and genuine care. Wish more places were like this today. Excellant customer service! More

by tsmurphy1961 Verified Customer Verified Customer

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Driver side front blinker light not functioning. Called for an appointment to have problem fixed and get info why a Durango with extreme low mileage couple years old would have light problems. The b Called for an appointment to have problem fixed and get info why a Durango with extreme low mileage couple years old would have light problems. The back tailgate light surround had to be replaced several months ago. A very high dollar item, but lucky to have warranty coverage. Although, I was told Service was very busy they were able to fit me in on a Saturday 6 days after I called. Service Rep very nice to work with as always. Vehicle arrived early checked in and was done in couple of hours. I was told it would have to be there all day. Thankful it was a simple light bulb replace, no reason why it went out. And, it was a cheap fix. Again, thankful. Or, it may have not left the Dealership. I like my Durango very much so far, but questioning why the light problems. This was not a cheap vehicle to purchase. I have had vehicles for years without any light issues, ever. My 2002 Jeep Cherokee required only the license plate light to be replaced. My Ford trucks never a light bulb replacement ever. Wondering? More

by PASHIPLEY Verified Customer Verified Customer

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chaotic Had appointment to have 4 new tires put on my jeep. Left my vehicle early as I had already arranged with Jennifer. When I called to confirm that my Had appointment to have 4 new tires put on my jeep. Left my vehicle early as I had already arranged with Jennifer. When I called to confirm that my vehicle would be done by 10 as previously arranged I was told that my tires had not yet made it to the dealership. I was unable to be without my vehicle for the rest of the day so I picked up my vehicle and made arrangements for the tires to be installed on Tuesday the 13th. Travis picked up my vehicle at my workplace and I was told that I would have my vehicle by 1:00. After 1:00 I was told by Jennifer that the wrong size tires had been sent and no one had checked this before my car was picked up. The new tires would not be at your dealership until noon the next day and that was the best they could do. My car was brought back to my workplace and I made arrangements to have my car picked up on Wednesday To have tires installed. Finally my tires were installed. What an exasperating experience! Jennifer was apologetic and did not charge for alignment and had my car cleaned up. I bring my vehicle to you for all of my service work. This was the worst of my experiences. i am not sure who is responsible for making sure everything is in place for service work appointments but someone dropped the ball on this one. Jennifer is always pleasant and respectful. Previous experiences have been good so that is why I was disappointed this time. More

by PHARMON09 Verified Customer Verified Customer

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Drop off issues The service is fine, but I have some issues with drop off. I arrived at 7:45am Saturday and was in line behind two vehicles. I sat and waited at the The service is fine, but I have some issues with drop off. I arrived at 7:45am Saturday and was in line behind two vehicles. I sat and waited at the bay. A lady came up and parked and walked in at 8:00 and she was served by the tech taking info. Another woman parked behind me and did the same thing. Meanwhile I am sitting and waiting, like almost every other dealership service, for the vehicles to be pulled in and the tech to write them up in order. Turns out the two vehicles in front of the bay were drop offs. So, I was now behind these customers when I arrived 10 minutes before both. I did have a conversation about this when I entered. They both also were finished and out the door before me as well. I was just in for an oil change and rotation. Drop offs should not be left in front of the bay and customers should not walk in and get tickets before the bay line is clear. That is not how dealership service works anywhere else I have been. I get there early for a reason. More

by jsallow Verified Customer Verified Customer

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