Jennifer Burke | Page 8

I am a repeat customer at Mohawk Honda and not just because I like Hondas. At Mohawk Honda I am treated like a person, not just another member of the herd like other dealers. I encountered no upselling because I like Hondas. At Mohawk Honda I am treated like a person, not just another member of the herd like other dealers. I encountered no upselling trying to get me into a newer or more expensive vehicle. I think that the asking price on the vehicle I bought was on the low side of fair and the second trade in offer was on the higher side of it's value. They arranged financing through my credit union at the publish rate for that year and term. Not everyone can get the published rate but I appreciated the lack of games and them not pushing a higher rate loan on me. It probably didn't hurt that I knew what the current interest rates and car values going into the process. I had inquired about GAP insurance, but my finance guy Mike explained why I didn't need it on this deal. I asked about something and they didn't sell it to me, when does that happen? My sales consultant, Jennifer B was great, no pressure, no BS, nice to talk to and in the end my wife still liked her!, That has never happed during a car deal before. My deliver specialist Izaak V was equally great to work with, he didn't rush me, showed me all the features, helped set up some things and made sure all my questions were answered. He spent at least twice as much time with me during this delivery as any other car purchase I have made. Yes modern cars have more features but my point is that I didn't feel rushed to get through it. With car prices and values easily found online, the biggest difference is going to be how you are treated and the experience you have at the dealership. This where Mohawk Honda wins my business. More

Report | Print

Today was my first purchase from Mohawk Honda. My experience was fabulous! Everyone I dealt with was very nice, knowledgeable and NOT pushy! Love my CRV! Thank you Jen, Tyler and Brianna!! You all My experience was fabulous! Everyone I dealt with was very nice, knowledgeable and NOT pushy! Love my CRV! Thank you Jen, Tyler and Brianna!! You all rock! Also they give back to the community and that is very important!! More

Report | Print

Mohawk Honda was very responsive and attentive to my needs. I exchanged easily over 100 texts with my saleswoman Jen. She even responded to me on her day off. I barely got the time off day from other de needs. I exchanged easily over 100 texts with my saleswoman Jen. She even responded to me on her day off. I barely got the time off day from other dealers. I can't say enough good things about her and my experience. Izaak took me though the car and explained all the features. He was really nice and personable. I had a really good experience with John too. Many times the finance part can be high pressure and stressful. He explained a lot about the lease process and numbers to me. He listened to and answered all my questions and I never felt rushed or pressured. More

Report | Print

I wanted a Silver Pilot, waited 3 weeks, but got it. Very pleased with my 2022 Pilot. Very pleased with my 2022 Pilot. More

Report | Print

Great people to deal with. Process was easy and enjoyable. I will be going back. Process was easy and enjoyable. I will be going back. More

Report | Print

Izaak is very knowledgeable and great to work with. Thanks so much for all of you assistance! Thanks so much for all of you assistance! More

Report | Print

Amith Coonjbeharry is very knowledgable in giving information on the cool features of the car. He is also a good listener for all my questions. I recommend him to guide you and assist you ! information on the cool features of the car. He is also a good listener for all my questions. I recommend him to guide you and assist you ! More

Report | Print

Very good all aspect of sales support service and warranty. Very professional and courteous. Very happy warranty. Very professional and courteous. Very happy More

Report | Print

Unbelievable service, Jennifer Spraker texted me every week keeping me updated on the status of my car being built. Very helpful and respectful. More than satisfied with the experience week keeping me updated on the status of my car being built. Very helpful and respectful. More than satisfied with the experience More

Report | Print

The staff at Mohawk Honda was friendly and courteous. They gave us time to make our decisions and allowed us to test drive as many used cars as we needed in order to narrow down our options. Jen (Sales C They gave us time to make our decisions and allowed us to test drive as many used cars as we needed in order to narrow down our options. Jen (Sales Consultant) was excellent. She answered our questions honestly and patiently, and we knew right away that we wanted to buy a used car from her. During our purchase, Jose (Delivery Specialist) walked us to our car and made sure we knew how to operate all the safety, comfort, and entertainment features on the car. That was so helpful, considering our previous car didn't have as many features. Both Jen and Jose were very knowledgeable, and made us feel like we were making the right decision by going with Mohawk Honda. Our first 3-day road trip in our "new" Subaru Outback was enjoyable and comfortable, and we thank everyone who was involved in this sale! More

Report | Print