Jenn Baus | Page 9

16 Dodge Journey Great experience with this dealership I won't go any where else to purchase a new or preowned vehicle....thanks Spirit and George Murphy I love my new Great experience with this dealership I won't go any where else to purchase a new or preowned vehicle....thanks Spirit and George Murphy I love my new car!! More

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Great buy! Couldn't be any happier with my purchase from Spirit. The minute I walked into the door, I felt welcome and comfortable. My salesman, Dylan, was by fa Couldn't be any happier with my purchase from Spirit. The minute I walked into the door, I felt welcome and comfortable. My salesman, Dylan, was by far the easiest person to speak with. He was helpful in meeting my families needs for a vehicle. Go to Spirit if you're in the market and you won't be disappointed! More

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Awesome Hands down best expiernece buying a vehicle. Dylan met all of our needs an made sure we wee happy with the entire transaction. We came a far way and w Hands down best expiernece buying a vehicle. Dylan met all of our needs an made sure we wee happy with the entire transaction. We came a far way and we will defend returning in the near future More

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friendly atmosphere Friendly and very nice sales force. The sales people know their cars.i highly recommend this dealership!!😄👍🏻👍🏻 they listen to my needs and accomm Friendly and very nice sales force. The sales people know their cars.i highly recommend this dealership!!😄👍🏻👍🏻 they listen to my needs and accommodated my bughet More

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Awesome Customer Service The staff at Spirit Auto is absolutely wonderful. An awesome group of people. Professional, caring, and so very helpful. I am so thankful for all of t The staff at Spirit Auto is absolutely wonderful. An awesome group of people. Professional, caring, and so very helpful. I am so thankful for all of them. And I probably wouldn't have a car if it wasn't for their hard work and dedication. Thank you to all the staff. You guys ROCK!!!! More

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horrible I attempted to buy trade my 2015 Ram in for a lifted 2013 ram 1500. It had 20,000 miles on this 13, 6600 miles on my truck. The first day I had the lo I attempted to buy trade my 2015 Ram in for a lifted 2013 ram 1500. It had 20,000 miles on this 13, 6600 miles on my truck. The first day I had the loan approved at 5% with one of their banks. I was not satisfied with the amount of money they were offering me for my truck or how they didn't want to budge on the price for the 2013 ram. I received several offers over the next 6 days from Spirit finally coming close to what I wanted. I went back and sat down with the dealer and was offered everything that we discussed. I then was told that the interest rate was raised per the bank from 5.0% to 6.9% in just the 6 days I held off. Come to find out the bank offered 5.0% and Spirit was going to receive the other 1.9%. per month to compensate for dropping the price of their truck and giving more for mine. (you can look this information up on your own. I'm not allowed to post the website on this review Now I looked at the 2013 at night (my mistake) when I took possession of the truck, the next day I realized that the tires are dry rotted and there was a grinding when I came to a stop. I took it back to the dealer and asked to have the issues looked at and the tires replaced, the owner was very ignorant stating that he bent on the price of the truck far enough and I would have to buy the tires out of my pocket. Then stated "you don't have to buy the truck take the offer or leave it" in a very nasty condescending tone. Needless to say, my wife threw the keys on the table and told them to get our truck keys and the deal was off. As we walked out the front door a female employee walked down from the management area towards the door, looked at my wife and stated "bye Felicia" Felicia is commonly used in the phrase "Bye Felicia!" Being a "Felicia" means that you are no longer relevant to or liked by the person who said it. A "Felicia" is also known as a b***h or someone who is just plain annoying. The sales people then refused to secure my tags back on to my original truck (which they took off and I had no screws to secure the tags back on my truck because they took them.) I had to walk into the garage and ask someone that was washing a vehicle to secure them so I could leave. Service here was horrible and very unprofessional. Good luck if you buy from them. Watch your interest rate! More

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Great Experience My sales rep was Taylor and he was great. Jen set up my initial appointment with him and they both took care of me. The atmosphere felt very welcoming My sales rep was Taylor and he was great. Jen set up my initial appointment with him and they both took care of me. The atmosphere felt very welcoming and I couldn't ask for a better experience. More

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horrible customer service I recommended this dealership to a friend, who then purchased a vehicle. When I called the dealership and spoke with the manager she told me that I wa I recommended this dealership to a friend, who then purchased a vehicle. When I called the dealership and spoke with the manager she told me that I was not entitled to the referral fee. I advised that my salesman told me that I would receive $250 for the referral. The manager then told me that I was not intelligent enough to understand the send a friend program. This dealership obviously is not interested in customer service. More

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2015 Dodge Durango.... Honest ....easy....painless.....what a joy to work with the staff at Spirit ....everything you would want when buying a car....every concern or issue Honest ....easy....painless.....what a joy to work with the staff at Spirit ....everything you would want when buying a car....every concern or issue was taken care of no questions asked.... More

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Great Customer Service Salesman was very attentive and did not push me to make a sale. Financing officer did her best to get me the best rate. Service department was frien Salesman was very attentive and did not push me to make a sale. Financing officer did her best to get me the best rate. Service department was friendly and had my key programmed in less than a hour. More

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