Jeff Anderson | Page 3

I said I was not going to buy a car but when we arrived we were met by Adam. Well needless to say his no pressure just make friends sales tactic worked. Not only did we leave with a new vehicle but we gain we were met by Adam. Well needless to say his no pressure just make friends sales tactic worked. Not only did we leave with a new vehicle but we gained a friend. You are amazing Adam and we will see you soon! More

Report | Print

We purchased a 2019 RAM 3500 Limited on 12/17/22. We paid $70K for this vehicle. On 12/25/22 the truck would not start, we paid roadside assistance to start the truck and attempted to tow our 5th w We paid $70K for this vehicle. On 12/25/22 the truck would not start, we paid roadside assistance to start the truck and attempted to tow our 5th wheel on 12/26/22. There was a clear problem with the truck, it had no tow power at all. We called the dealer and talked to Jeff Anderson and told him we felt we were sold a lemon as the truck clearly had problems. We wanted to return the truck and even offered to buy a brand new truck. Jeff told us he would look for a new truck and would share the information with our salesman Brian Rasmussen. We never heard from Jeff Anderson again. When we finally contacted Brian Rasmussen (after leaving multiple messages on 12/27/22), he told us he did not know anything about it. We brought our truck in for service on 12/27. On 12/28/22 when we finally got to talk to Brian he told us he took a drive with the service tech in our truck and that there is clearly something wrong with it, but they don't know what it is, and that they let it sit for a day to "thaw out". As of this time, we still have not heard back from Jeff Anderson. We talked to our service technician who said the vehicle had turbo problems. This confirms that they sold us a lemon, because when we bought the vehicle, they gave us $4K less than what we owed on our trade-in because Brian Rasmussen said "once the turbo goes on a truck, there's pretty much nothing you can do about it". Now we have a truck that we had for 7 days before it showed "turbo problems", which in their very own words, means the truck will have nothing but problems now. In addition, on 12/28/22 (11 days after we paid for the truck) the bank we financed our trade-in with called because they still had not received payment, so now our credit is being damaged because of a late payment, along with a late payment fee (potentially). Jeff Anderson is the General Manager of this dealership and will not even return a phone call or own up to the fact that they are selling consumers vehicles that have not been checked out (they sold us the truck with an active recall on it). Also, when we called about the payment not being made, they said it was due to mail delays...does anyone really mail payments anymore v. electronic delivery...so most likely another lie. More

Report | Print

All of the staff we encountered at this dealership were very personable and made this purchase a seamless transaction. Our good friend who has been purchasing vehicles here for the past 30 years recommende very personable and made this purchase a seamless transaction. Our good friend who has been purchasing vehicles here for the past 30 years recommended them to us. Mark Krazencki was friendly, honest, upfront and very knowledgeable in the product and the process. He kept us informed regularly about the delivery progress our new vehicle which was very helpful, especially in these times. We also were treated very fairly with our trade in. More

Report | Print

Great people to work with, very friendly. John Hirsch's Cambridge Motors, has been a great place to purchase my new vehicle. My son also purchased a vehicle from them. They have become family John Hirsch's Cambridge Motors, has been a great place to purchase my new vehicle. My son also purchased a vehicle from them. They have become family to use. I will never go to another dealer. More

Report | Print

Great service from a great dealer Great people to work with and they work for you. Jeep Chevy Ram Chrysler Dodge Buick Great selection. Mechanics know what is going on and Great people to work with and they work for you. Jeep Chevy Ram Chrysler Dodge Buick Great selection. Mechanics know what is going on and are up to date on latest things. More

Report | Print

Excellent Place This is a great place to shop and buy a Vehicle. They treat you like family and Jayne is the best sales Associate to work with she goes above and be This is a great place to shop and buy a Vehicle. They treat you like family and Jayne is the best sales Associate to work with she goes above and beyond to take care of you. More

Report | Print

Purchased a new Jeep Cherokee Limited from Jayne. We had a specific vehicle that we wanted to purchase. Through some searching she was able to find it for us. We are very happy with her instructions w We had a specific vehicle that we wanted to purchase. Through some searching she was able to find it for us. We are very happy with her instructions when we picked up the vehicle today. She was very thorough on everything. More

Report | Print

They put in the effort. Thanks to the team at john hirsch Tom ,Donny,Brook and Jeff for putting in the work to find the vehicle I was looking for. Thanks to the team at john hirsch Tom ,Donny,Brook and Jeff for putting in the work to find the vehicle I was looking for. More

Report | Print

Exceptional service! Professional & friendly! I’ve purchased several vehicles from John Hirsch dealership. Everybody I’ve worked with go out of their way to find the best vehicle for me. I’ve refe I’ve purchased several vehicles from John Hirsch dealership. Everybody I’ve worked with go out of their way to find the best vehicle for me. I’ve referred many friends and family because of the integrity of the staff. Thank you Jayne & Donny in sales as well as the service department and all others who’ve made my dealership experience a great one! More

Report | Print

Bought our future My husband and I owned a Dodge Cummins (a beautiful top of the line, no scratch, immaculate, big white beauty that was my husbands BABY!) but we’ve na My husband and I owned a Dodge Cummins (a beautiful top of the line, no scratch, immaculate, big white beauty that was my husbands BABY!) but we’ve navigated away from pulling big loads and wanted to step down to a half ton. We walked into John Hirsch’s Cambridge Motors not hoping for much since previous dealers had been low balling us to the point where they might as well had slapped us in the face. But we walked into JHCM and were greeted right away by Jayne who made our entire 6 hour heart wrenching decision as easy as it could be. Her and other coworkers as well as John Hersch approached us throughout our time there and expressed how nice of a truck my husband current Cummins was but also extended support on the decision we were making to trade it in for a half ton (which is also rediculously beautiful) they didn’t pressure us at any time and they let us make this decision on our own while answering all of our questions. A trade was made that day and tears were shed; but Jayne, Jeff, John and a couple other employees made it such an awesome experience! We were both so incredible happy with our visit from start to finish! We’ll continue working with them throughout the week to finalize everything and I couldn’t ask for better people to be working with for this life change! More

Report | Print