Jean Preval | Page 7

We had a really nice experience with Jean. He's personable, friendly and honest. He helped us get the car we wanted. We'd be happy to recommend him to anyone looking for a new or used car. He's personable, friendly and honest. He helped us get the car we wanted. We'd be happy to recommend him to anyone looking for a new or used car. More

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Jean praval was great! Easy to work with and pleasant salesman. I enjoyed working with him Easy to work with and pleasant salesman. I enjoyed working with him More

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Great service! Very professional and took care of me and family. Worked very hard to get me my dream car at the right price. Very professional and took care of me and family. Worked very hard to get me my dream car at the right price. More

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I leased a car through this dealer for 3 years. My initial sales experience with Jean was good so when I received a letter from the dealership saying I could trade in early for a lower monthly pay My initial sales experience with Jean was good so when I received a letter from the dealership saying I could trade in early for a lower monthly payment so I called and set up an appointment with Jean. When I showed up for my appointment, I showed Jean the letter I received and said I wanted to trade in early and lower my monthly payment. After some back and fourth Jean brought the letter to his sales manager who came out and said that it was just an estimate and that they couldn’t lower my monthly payment. After a bizarre and quite rude exchange with the sales manager I left. I had time to shop around and refused to play games. Less than 10 minutes after leaving, I started to receive calls from Jean who was then trying to further negotiated a deal with me. I explained to Jean my soul reason for coming in was because of the letter I received that said I could lower my monthly payment to $159 a month with $1500 down. Jean proceeded to call me several more times that day. I also received a call from Lizbeth who is the most professional person I have dealt with at this dealership, however, unfortunately she is not in management or sales. Eventually a manger whose name I can’t recall contacted me several hours later and apologized and said my letter should have been honored. However, the lower payment was a “Calculation” to which I replied if you can get my monthly payment closer to what you offered me via the letter you sent, I was willing to give a down payment of $1500 over the phone. He said he’d look into it and I never heard from him again. Several months later I started to receive sales calls from Parkway Toyota. I explained I was unwilling to do business with them any longer unless they were willing to honor the original offer, they sent me regarding lowering my monthly payment. After some back and forth a manager named Joe C. contacted me to try and work out a deal. I will say he did offer to lower my payment; however, it was nowhere close to the $159 they had offered me in the letter originally sent. Joe C. was rude and unprofessional. He was very dismissive and upset when I mentioned to him that it was a bad practice to use bait and switch advertising and ultimately qualifies as fraud. More

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Wonderful person very helpful got the car we wanted! ! Thank you for the help. Great job!! ! Thank you for the help. Great job!! More

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When I first came in I felt a connection, I knew Mike & Jean was gonna help me out! He explained to my mother & I so perfectly. I’m so in love with my new car! Thank you Mike & Jean you’re absolutely the b Jean was gonna help me out! He explained to my mother & I so perfectly. I’m so in love with my new car! Thank you Mike & Jean you’re absolutely the best salesman’s ever. More

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I’m so appreciative of Jean! He did everything in his power for me to get a car that I would love! He was a good listener and also a kind person I will recommend anyone to come t He did everything in his power for me to get a car that I would love! He was a good listener and also a kind person I will recommend anyone to come to Toyota and to work with him he is the best. Thank you so much More

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This place is great! They are the nicest people, helped us out tons! Walked out happy! They are the nicest people, helped us out tons! Walked out happy! More

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Jean was the best! He took care of us and made sure we left happy! He took care of us and made sure we left happy! More

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Jean was fantastic he really took care of me I had an amazing experience dealing with Jean at Parkway Toyota and I will send all my friends and family members to jean when they need a car again thank you amazing experience dealing with Jean at Parkway Toyota and I will send all my friends and family members to jean when they need a car again thank you Jean you are the best! More

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