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Jean Martin
155 Reviews
Introducing Jean Martin, our Service Advisor who enjoys a unique level of customer loyalty that's almost legendary. With a knack for creating connections that run as deep as a Subaru's reliability, Jean is your trusted companion in maintaining and caring for your vehicle. She's not just managing service; she's cultivating a community of satisfied customers who value her expertise. Jean's dedication to providing exceptional service is as steadfast as the brand's reputation for dependability. When she's not assisting customers, you might catch her sharing stories and laughter with longtime clients or engaging in discussions about cars, showcasing that her rapport with customers extends beyond the service desk. With Jean overseeing your service needs, every interaction becomes a testament to the exceptional care and relationships she fosters as a beloved service advisor.
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155 Reviews of Jean Martin
August 08, 2021
Just got our 3rd vehicle from this dealership. Never any issues, always a pleasant experience. issues, always a pleasant experience. More
by Gil A.
Other Employees Tagged: David Roman, Jonathan Frisby, Matt Crain, Charles Jackowski, Edwin Cotto, Michael Stachowicz , Ted Pappas
August 01, 2021
Alex took the time to listen to me and never pressured me to make a decision. They went above and beyond to make the deal happen and I’m very happy with my new Mitsubishi to make a decision. They went above and beyond to make the deal happen and I’m very happy with my new Mitsubishi More
by Chris M.
Other Employees Tagged: Alex Tamer , Sam Hadid, Nick Hyathan
July 26, 2021
Nikki was our sales rep and thankfully so. I am a very hard to please person but she new her stuff as well as everyone there from the service manager Jean, the dealership manager Edwin, and Jon our financ hard to please person but she new her stuff as well as everyone there from the service manager Jean, the dealership manager Edwin, and Jon our finance manager. I felt truly appreciated as a customer. They introduced us to everyone and made us feel like the VIPs. We did not even haggle for a better price simply because the price was already well below everyone else’s. We went to City Kia first and they did not even want to honor the MSRP simply because demand is so high. Sport Mitsubishi Subaru not only honored their price but was much lower than the MSRP. No dealer fees or hidden charges either. Clean cut easy to read paperwork. As a matter of fact we like their team so much, we are planning on bringing Phoenix (new Ascent) back for all of her visits even though there are probably 10 closer Subaru dealerships closer. More
by Maeora68
Other Employees Tagged: Jonathan Frisby, Edwin Cotto, Dorothy Blandi , Katerina Conway, Nicole Diaz
July 16, 2021
The service department is second to none. The level of service provided here is a level I rarely see from many industries. Should you need to get car serviced this would be the place to do it service provided here is a level I rarely see from many industries. Should you need to get car serviced this would be the place to do it More
by rmorales
Other Employees Tagged: David Roman , Anthony Gonzalez
June 01, 2021
We just purchased our 3rd new car from Robert at Sport Subaru. From the Sales team to Service to the GM, we have always received excellent care. Subaru. From the Sales team to Service to the GM, we have always received excellent care. More
by Ceadams
Other Employees Tagged: Robert Duran
May 19, 2021
Great Staff! Will continue to be a loyal Customer. Always a pleasent experiance a Sport Subaru. Everyone always makes you feel as part of a family. a pleasent experiance a Sport Subaru. Everyone always makes you feel as part of a family. More
by Jetrube
Other Employees Tagged: Jonathan Frisby, Robert Duran, Blaine Rehrig
May 15, 2021
Michael Stachowicz was the sales person who helped me, and he was super communicative and flexible. My schedule was crazy and he worked with me to ensure my experience was great! and he was super communicative and flexible. My schedule was crazy and he worked with me to ensure my experience was great! More
by gerrardently
Other Employees Tagged: Michael Stachowicz , Katerina Conway, Sam Martin, My sales manager was super helpful too!
March 31, 2021
Daymon has been a first class top- notch sales professional . He has been SO helpful,well- prepared, well-informed( not just with information leading to the purchase but hands-on help in the car t professional . He has been SO helpful,well- prepared, well-informed( not just with information leading to the purchase but hands-on help in the car too post purchase), very kind and patient. I’m very grateful! Thanks so much! More
by Caroline Crawford
Other Employees Tagged: Edwin Cotto, Daymon Serna , Ted Pappas, Kevin Wilson
March 15, 2021
Very pleasant experience. Had to re-sign some paperwork because the lines where off from the printer the first time. Picked up my other key and dropped off the car for Service to get a hitch put on. We hav because the lines where off from the printer the first time. Picked up my other key and dropped off the car for Service to get a hitch put on. We have a service dog, the Service team gave him a “plush toy” Outback, so he could have his own toy for the car rides. So cool! More
by Outback
Other Employees Tagged: Edwin Cotto , Roger Pereyra, Frances Vargas, Kevin Wilson
February 28, 2021
This is the second time I have bought from DMSU. I bought my Subaru Outback in 2018 and traded it in 5 days ago for a 2021 Subaru Ascent. Both transactions were friendly, low pressure and very fair t bought my Subaru Outback in 2018 and traded it in 5 days ago for a 2021 Subaru Ascent. Both transactions were friendly, low pressure and very fair to the customer. My salesman, Hector Lopez, was incredibly knowledgable about the vehicle. After the purchase was completed I drove my new Ascent home with him. He spent over 30 minutes going over every detail of the controls, safety items and infotainment system with my wife and me. He then drove our Outback trade in back to the dealership. I will happily deal with them again for my next Subaru! More
by Sandy S.
Other Employees Tagged: Hector Lopez , Nick Hyathan, Sam Martin
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