Jay Maier | Page 4

The prices were significantly higher than another dealer in NE Ohio. I got a pricing for 3 things that needed to be done to my car and since the prices were so high, I called another dealer and the prices w in NE Ohio. I got a pricing for 3 things that needed to be done to my car and since the prices were so high, I called another dealer and the prices were about $100 cheaper. More

by MILMIL18 Verified Customer Verified Customer

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The service dept. at Classic Volkswagen is excellent. Mark, the service manager, is very good at explaining the work to be done. No complaints. Thanks, at Classic Volkswagen is excellent. Mark, the service manager, is very good at explaining the work to be done. No complaints. Thanks, More

by peterspaul283 Verified Customer Verified Customer

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very cordial very helpful listened and gave through explanations everything done on time and with great accuracy recommend very highly explanations everything done on time and with great accuracy recommend very highly More

by adiemehta Verified Customer Verified Customer

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Very professional and welcoming staff. Service was easy in and out. Happy with the service I received.👍 Service was easy in and out. Happy with the service I received.👍 More

by TWINY01 Verified Customer Verified Customer

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From my experience this is the best volkswagen dealership. Excellent customer service and great time with service. dealership. Excellent customer service and great time with service. More

by jonesdenise51748 Verified Customer Verified Customer

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The overall experience of leasing a new vehicle at Classic goes so smoothly. My salesman, Sean Palko, was extremely helpful and personable as he walked me through the whole process. This is the thir Classic goes so smoothly. My salesman, Sean Palko, was extremely helpful and personable as he walked me through the whole process. This is the third vehicle that my wife and I have leased from Classic and Sean Palko. More

by AT2VET Verified Customer Verified Customer

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Service was prompt, Employees pleasant . .Classic Charging 504.00$ to change out a simple battery=terrible. My last Volkswagen and trip Thank you .Classic Charging 504.00$ to change out a simple battery=terrible. My last Volkswagen and trip Thank you More

by efinnegan Verified Customer Verified Customer

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Very professional and great service. Flexible with the scheduling proces and completed the services on time. Flexible with the scheduling proces and completed the services on time. More

by Balamurugan L Verified Customer Verified Customer

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Jay and Emily are always super friendly and makes my service experience top tier. I won't go to any other dealer. So thankful to have them! I also want to shout out the lube tech team- Jamir and Luka, t service experience top tier. I won't go to any other dealer. So thankful to have them! I also want to shout out the lube tech team- Jamir and Luka, they are fantastic! More

by emilymaltry Verified Customer Verified Customer

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Poor customer service. I waited in the customer waiting area and they never came to tell me my car was done, they sent me an email! Every other person that was waiting wa I waited in the customer waiting area and they never came to tell me my car was done, they sent me an email! Every other person that was waiting was personally told their car was ready. Why would you send an email I asked to speak with the used car manager. I was there for over 90 minutes. He never stopped to see me. When I asked the service department about it they sluffed it off and said oh well. I wanted him to look at my car while I was there to see what I could get for it. They also never washed my car. Have never been to a dealer for service that didn't wash it. More

by phylhayes Verified Customer Verified Customer

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