Jay Jussal | Page 15

service was excellent. staff was very helpful. shuttle service was a nice option while we waited. staff was very helpful. shuttle service was a nice option while we waited. More

by MIZURE5500 Verified Customer Verified Customer

Print

It's hit and miss with good service these days. Been bringing my cars here for 5+ yrs. Will continue to get Hyundai-specifc service here because it's so close to my work, but for routine maint., I' Been bringing my cars here for 5+ yrs. Will continue to get Hyundai-specifc service here because it's so close to my work, but for routine maint., I'll probably go elsewhere. More

by Jason B Verified Customer Verified Customer

Print

They take forever poor customer service, they use to be good with time and letting you know update of ur car now they don’t do that they will keep u waiting even if ur car is ready they don’t tell you. My good with time and letting you know update of ur car now they don’t do that they will keep u waiting even if ur car is ready they don’t tell you. My car was ready and they didn’t tell me until I had asked the status the guy said it’s been ready. So annoying More

by Erica Verified Customer Verified Customer

Print

So far so good! People there are very nice and are very accommodating! Great customer service! People there are very nice and are very accommodating! Great customer service! More

by chulagirl00 Verified Customer Verified Customer

Print

There are so quickly deals and sevice is very good Clean area but need some snacks good Clean area but need some snacks More

by Lydia Jung Verified Customer Verified Customer

Print

Service personnel were friendly and helpful. Bathroom was clean and lounge was comfortable. Cappuccino was a tasty treat, the water was cold and snacks were made available. Jay J. arranged for Bathroom was clean and lounge was comfortable. Cappuccino was a tasty treat, the water was cold and snacks were made available. Jay J. arranged for my shuttle home AND back to the dealer to pick up my car. Dealership addressed the recall situation and checked/fixed my brake light as requested. Air was put into tires and it temporarily took the indicator light off my dash (relit day and half later).Car was washed (not vacuumed). One avoidable nuisance, all of my tire valve caps were removed (that missing detail makes the tires/car look cheap). That was a bummer... I had to fix on my own. Otherwise, my visit was a solid 4.5! More

by KCM Verified Customer Verified Customer

Print

This is the 2nd time he has helped me an both times were horrible. Doesn’t help. I ask questions and answers like you’re dumb. I mentioned to him I don’t want to be helped by him again and he laughed. horrible. Doesn’t help. I ask questions and answers like you’re dumb. I mentioned to him I don’t want to be helped by him again and he laughed. More

by mercerirene11 Verified Customer Verified Customer

Print

Jay was awesome with qstn and updates my hybrid sonata was take good care of Thx was take good care of Thx More

by MAHI Verified Customer Verified Customer

Print

I have always had good customer service service. The maintenance doesn't take long. The appointment they gave me fit my schedule and if I didn't have an appointment they have alway worked with me. The maintenance doesn't take long. The appointment they gave me fit my schedule and if I didn't have an appointment they have alway worked with me. All employees are thoughtful. and professional. More

by I.CRISTINA.CID Verified Customer Verified Customer

Print

Jay was very communicative and he let me know that the wait time was anywhere from 2-3 hours he calls at the 2 hour mark letting me know that they are still working on the car as they are busy. Car was do wait time was anywhere from 2-3 hours he calls at the 2 hour mark letting me know that they are still working on the car as they are busy. Car was done around 2 1/2 hours. More

by EPV1986 Verified Customer Verified Customer

Print