Jay Engfer | Page 5

My 2017 Toyota This is the second Toyota I have bought from Toyota Maplewood and this second experience was as good as my first experience. This was the second time This is the second Toyota I have bought from Toyota Maplewood and this second experience was as good as my first experience. This was the second time I worked with Jay Engfer and again he made everything smooth and easy. Both times I never felt pressured to buy something. He took his time (both times) to show us the different settings and screens etc. on our Prius. So I guess this rating is all about Jay, and I give him 5 stars. More

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Very personable and committed to provide great service One of the main reasons we have stayed with Maplewood Toyota for years is because of the ‘family like’ service! They have always gone the extra mile t One of the main reasons we have stayed with Maplewood Toyota for years is because of the ‘family like’ service! They have always gone the extra mile to provide very professional service with a very strong sense of caring for us, as customers! Over the years I’ve never had any bad experiences nor mis-understandings with any of the staff. They have always provided me with a car to drive during repair of our 2 Toyota vehicles. All I can say is ‘thank you’ Maplewood Toyota, for maintaining a very high standard of excellence! Mark Alan Abraham More

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Vehicle Protection systems {Paint protection and Protection I had Maplewood Toyota install the 3M Protection film {road chip protection film} and the 3M ScotchGard Paint protection. The car came out so well tha I had Maplewood Toyota install the 3M Protection film {road chip protection film} and the 3M ScotchGard Paint protection. The car came out so well that I couldn't even see the protection film, I thought they forgot to install it. You can see it if you get the right angle to see it. I always get excellent service from this dealership. More

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GREAT service! I love the service department at Maplewood Toyota. The late hours make it so easy for me to go after work. The staff is friendly and always answer a I love the service department at Maplewood Toyota. The late hours make it so easy for me to go after work. The staff is friendly and always answer all of my questions. I always feel like MY SATISFACTION is their #1 priority! Thank you so much! More

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Change over from Leased vehicle to purchasing a new vehicle My lease was running out on my leased vehicle. You sales person was able to find me a new replacement vehicle, in a time period I could use the 0% int My lease was running out on my leased vehicle. You sales person was able to find me a new replacement vehicle, in a time period I could use the 0% interest rate to purchase the vehicle. I was out of town until the last day of the financing offer, and we did much of the information by phone. All was set up and handle on the day I returned to town. The vehicle was hard to find because of 0% interest rate, and there were very few vehicles in the system that match what I was looking for. More

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Treated with respect, all questions answered The salesman, Jay, was very knowledgeable and was able to answer all questions. Spent a considerable amount of time discussing the car and never felt The salesman, Jay, was very knowledgeable and was able to answer all questions. Spent a considerable amount of time discussing the car and never felt rushed or pressured. The only concern was that completing the financial transaction took longer than planned. I am not sure if anything could have been done differently or if that is just the nature of the business. More

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Awesome I was presented with an exceptional experience to lease a RAV4 by meeting with Jay. He was recommended by a friend of mine whose whole family has work I was presented with an exceptional experience to lease a RAV4 by meeting with Jay. He was recommended by a friend of mine whose whole family has worked with Jay. He provided me with a complete understanding of the leasing process as well as the opportunity to ask millions of questions about the car and to test drive. He has continued to follow up with opportunities to learn more about my car. I have purchased Toyota cars for many, many years and know I can call Jay and receive answers to any thing I need to know. He is very approachable and I'm looking forward to this new experience of leasing a car with many safety features.. More

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Helpful Dealership Thank you Jay for helping us with our second Toyota from Maplewood Toyota! Always great to have such a selection of trim levels to choose from. Thank you Jay for helping us with our second Toyota from Maplewood Toyota! Always great to have such a selection of trim levels to choose from. More

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Excellent, quick, painless Second purchase through Jay, easy to work with. Quick process, had us pre-qualified before we even came in. 30 minutes from start to finish. Second purchase through Jay, easy to work with. Quick process, had us pre-qualified before we even came in. 30 minutes from start to finish. More

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Great experience My husband and I were very pleased with the service we had at Maplewood Toyota. Met some great sales people. Jay, in particular, met with us and was My husband and I were very pleased with the service we had at Maplewood Toyota. Met some great sales people. Jay, in particular, met with us and was wonderful to work with -- very helpful and knowledgeable.!! He gave us a great deal on a new car. Earlier in the year, he assisted our son with getting a used car. We are all very, very happy with our vehicles. More

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