Dealership Experience
6 yrs, 9 mos
Specialties & Trainings
Management
Customer Service
274 Reviews
Write a Review274 Reviews of Jay Brown
March 29, 2023
Really amazing service everything so well done, will definitely be back. So much better than St Charles definitely be back. So much better than St Charles More
Other Employees Tagged: Alyssa Roybal , Michael Arnold, Byron Green, Kevin Ormsbee, Logan Rabushka, Michael Squires
March 21, 2023
An unexpected repair bill that was made better with the great service and communication. Keep up the great work great service and communication. Keep up the great work More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
March 18, 2023
Service was awesome. Alyssa in service is great, very knowledgeable and helpful. Thank you. I will be back. Alyssa in service is great, very knowledgeable and helpful. Thank you. I will be back. More
Other Employees Tagged: Alyssa Roybal , Chris Bone, Byron Green, Kevin Ormsbee
March 18, 2023
Clement Hyundai has great service and great communication! They have fast and quality service! Thank you. communication! They have fast and quality service! Thank you. More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
March 15, 2023
We have had nothing but problems with the car we purchased at the Wentzville location. Immediately I called about the problems and brought the car up several times and they would say they can’t find purchased at the Wentzville location. Immediately I called about the problems and brought the car up several times and they would say they can’t find anything. At the second oil change they did they came out to tell me the bill would be over $750 due to them stripping the area where the oil plug screws into the oil can and therefore the entire oil can and plug had to be completely replace. However after consulting other mechanics we were told that is not a normal wear and tear problem and the pictures to prove the area was stripped the service dept. our sales guy and the GM all avoided our calls. I received an email with the final statement quoting the work at $449 and when the service manager finally returned my call to tell me again the car was ready and the cost was $750 I mentioned the work statement that was emailed to me and he tried to argue with me until I emailed it to him and then had to talk with his GM because it didn’t make sense to him either? Ultimately I was told it was a computer glitch… and that the GM agreed to offer a small discount lowering the price to $680. I would not even recommend this dealership to my worst enemy and if your smart you will not buy a car from them! More
Other Employees Tagged: Alyssa Roybal , Chris Bone, Randy Delgado, Roger Dodd, Byron Green, Jeff Jackman, Dr. Donte Kara, Kevin Ormsbee, Benjamin Robertson
March 08, 2023
Service was great and the staff is very friendly and kind. Well definitely be returning even when my warranty expires. kind. Well definitely be returning even when my warranty expires. More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
March 08, 2023
Fast and knowledgeable. Alyssa did a great job keeping me up to date on what was happening with my sons car. Alyssa did a great job keeping me up to date on what was happening with my sons car. More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
March 04, 2023
Overall very good but I had a 10 am appt for routine maintenance check with oil change and they didn’t get to my car until 11:30. maintenance check with oil change and they didn’t get to my car until 11:30. More
Other Employees Tagged: Alyssa Roybal
February 27, 2023
All of the service advisors are great, especially Kevin. I won’t go to anyone else! I won’t go to anyone else! More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee
February 26, 2023
So professional, and friendly. Very knowledgeable about what they are doing and making sure I understand what they’re doing to my car, they really concerned about their customers. Very knowledgeable about what they are doing and making sure I understand what they’re doing to my car, they really concerned about their customers. More
Other Employees Tagged: Alyssa Roybal , Byron Green, Kevin Ormsbee

