Jay Bakr
Jay Bakr at Rizza Cadillac Buick GMC

Jay Bakr | Page 5

Sales Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.0
162 Reviews

Dealership Experience

14 yrs, 2 mos

4.0

162 Reviews

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162 Reviews of Jay Bakr

September 02, 2021

Dealership Rating
Employee Rating

Awesome dealership!! John Oconnell (Sales), Jay (Sales Manager) and the finance guy treat you like family. Their kindness shows you are valued as a customer. John went over and beyond to ensure our purcha More

by veronicah8890
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian James , John O'Connell

Sep 03, 2021

Rizza Cadillac Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 13, 2021

Dealership Rating
Employee Rating

Danielle was awesome! Did a full inspection on my Cadillac Escalade and was always in touch with me with updates. Thank you for your service! More

by J Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danielle O'Connor

Aug 16, 2021

Rizza Cadillac Buick GMC responded

Hi and thank you for this great review! We're happy to hear that Danielle took care of you! They are a great asset and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 08, 2021

Dealership Rating
Employee Rating

John was great, we appreciate all he did for us ! Jay John was great, we appreciate all he did for us ! Jay and John both worked with us, making sure we were completely happy at the end. We appreciate t More

by Lkg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John O'Connell

Aug 10, 2021

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 07, 2021

Dealership Rating
Employee Rating

This dealership and it's staff has exceeded my expectations. The service department staff are knowledgeable and very competent. The environment is always impeccable. I never leave Rizza without More

by Dr. Stubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher , Danielle O'Connor, Mark Hoover

Aug 10, 2021

Rizza Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 04, 2021

Dealership Rating
Employee Rating

Really easy to work with this team. Saw a car online, made an appointment and everything went smoothly. Staff work hard to make sure you're happy. More

by SOOPNATZI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo, Anthony Rizza, Anyssa Singh

Aug 06, 2021

Rizza Cadillac Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 04, 2021

Dealership Rating
Employee Rating

Excellent service! Worked very well! Would recommend! Quiver service! Fine!! More

by C_HORN60805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, John Howard, Becky Aboswielem, Jim Monahan , Jim Allegretti, David Casino, Candace Kostial, Mike Lorenzo, Danielle O'Connor

Jul 07, 2021

Rizza Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Rizza Cadillac Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2021

Dealership Rating
Employee Rating

The service was outstanding from the time I arrived, to the time I left the car lot! I was greeted at my arrival and all of my questios were answered. More

by ROSECOTTON4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christen Dargan, John O'Connell, Chris

Jun 14, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 10, 2021

Dealership Rating
Employee Rating

Mark Heffner called me last week and alerted me to the fact that I might be at risk of going over mileage on my 2019 TX 5 lease. So we set up an appointment for me to come in and see what we could do. Wh More

by MynewXT5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo, Mark Heffner

Jun 11, 2021

Rizza Cadillac Buick GMC responded

We are pleased to hear that you had an excellent experience with Mark and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 02, 2021

Dealership Rating
Employee Rating

Great customer service John O'Connell & Jalal Bakr met all of my needs shopped on line went to dealer sealed the deal couldn't have picked a better dealer to shop with More

by broussardcarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Lorenzo, John O'Connell

Jun 03, 2021

Rizza Cadillac Buick GMC responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2021

Dealership Rating
Employee Rating

Excellent sales manager. Jay is great!! And John is wonderful as well!! I was very happy with everything that took place. Thanks so much!! Really appreciate you guys. More

by ERNIEALLEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christen Dargan, Mike Lorenzo, John O'Connell

May 17, 2021

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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