Jay Bakr
Jay Bakr at Rizza Cadillac Buick GMC

Jay Bakr | Page 14

Sales Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

Contact Me
4.0
162 Reviews

Dealership Experience

14 yrs

4.0

162 Reviews

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162 Reviews of Jay Bakr

March 23, 2019

Dealership Rating
Employee Rating

Fantastic customer service!!!! It’s so hard to get good customer service these days! People are so unkind even when you are spending your money but Kyle Roady is a jewel! Looks li More

by LINDASMITCHELLRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Roady

Mar 26, 2019

Rizza Cadillac Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 17, 2019

Dealership Rating
Employee Rating

Excellent service The experience is incredible always but the customer first you always feel at home and the service department goes above and beyond for there customer More

by ROCBOY2328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Rocha , Mo Almasri, Joe Gonzalez, Jesse Hernandez, Mike Lorenzo

Apr 02, 2019

Rizza Cadillac Buick GMC responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 09, 2019

Dealership Rating
Employee Rating

Excellent Had an amazing experience with Marco. Very professional and knowledgeable about the Cadillac XT4. I’m not a huge fan of car buying but they made my ca More

by Lisa0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro, Jim Allegretti, Mike Lorenzo

Apr 08, 2019

Rizza Cadillac Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that you had a smooth and stress-free experience as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

March 05, 2019

Dealership Rating
Employee Rating

Great Dealership I would have to say this is one of the best dealerships I have ever had the pleasure of doing business with. The sales team and finance guy were great More

by KAPALDONSPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan

Apr 08, 2019

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 23, 2019

Dealership Rating
Employee Rating

Love 💕 the service. I went in looking for a certified used car. After seeing what was offered I actually purchased a new vehicle and could not be happier with the salesma More

by ROSSY5853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro, Mike Lorenzo

Feb 26, 2019

Rizza Cadillac Buick GMC responded

ROSSY5853, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

February 06, 2019

Dealership Rating
Employee Rating

Best Service Available The service department (Johnny Howard) performed all service as promised and on time. They even washed the car when they were finished. The prices wer More

by ka9fgd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Howard

Feb 07, 2019

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're happy to hear that Johnny took care of you! He is a great asset and we appreciate all that he does. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 18, 2019

Dealership Rating
Employee Rating

Very friendly and helpful Mo was very helpful friendly and courteous calls after A few days to see if I needed anything to know about the car Thanks Mo More

by JOEFRIERI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Almasri

Jan 22, 2019

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that Mo could be so helpful, friendly and courteous. We look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 11, 2019

Dealership Rating
Employee Rating

John did an excellent job. John, taught me how to start, program and drive the car. He used his pad which was very helpful. He was calm and took his time with me answering any q More

by K.D.2019 XT5 AWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro, Steve Barakat, Jason Barclay, John O'Connell, Felix Vasquez

Jan 15, 2019

Rizza Cadillac Buick GMC responded

Thank you for your business and this review. I am happy to hear John was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 08, 2019

Dealership Rating
Employee Rating

Purchase Great effort by the team to win my business. Wasn’t sure if was going to do a deal but John and Jay were outstanding. More

by GGOMEZ42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Davis, John O'Connell

Jan 09, 2019

Rizza Cadillac Buick GMC responded

Thank you for the feedback. Please come visit us if you need anything else, be it service or sales. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 01, 2019

Dealership Rating
Employee Rating

Awesome Service This is my 3rd vechicle purchase with Rizza and each experience has been awesome! With the outstanding service and attention, I feel just like family! More

by llector5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcelino Alfaro

Jan 03, 2019

Rizza Cadillac Buick GMC responded

Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

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