Javier Quiroz
Javier Quiroz at Folsom Lake Nissan

Javier Quiroz | Page 5

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Javier Quiroz

August 02, 2026

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Employee Rating

Clean, the waiting room was nice. And coffee was Good. Service advisor was very helpful More

by JNINE18
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Aug 02, 2026

Folsom Lake Nissan responded

Thank you for noting the clean waiting area and good coffee during your Nissan Rogue service visit. We’ll pass along your praise to our service advisor and look forward to serving you again.

August 01, 2026

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Workmanship needs improvement. Spent a lot of money and still had to bring car back. Seemed to be rushed. Courtesy car and wash not offered More

by twontints
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Recommend Dealer
No
Aug 06, 2026

Folsom Lake Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 01, 2026

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Employee Rating

Folsom Nissan has a good service department. They send you detailed video footage of your engine and undercarriage to your email 👍🏾. More

by ALEXIS_J3
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Recommend Dealer
Yes
Aug 01, 2026

Folsom Lake Nissan responded

Hello, thank you for highlighting how our service team keeps you informed with detailed video updates of your Rogue’s engine and undercarriage. Javier and our technicians are pleased to hear this was helpful. We hope to assist you again soon.

August 01, 2026

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Customer service is so caring and friendly Mechanics are always amazing! Thank you very much! More

by LORE.LIMONP
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Recommend Dealer
Yes
Aug 01, 2026

Folsom Lake Nissan responded

It’s wonderful to know our caring team and skilled mechanics made a difference for your Nissan Kicks. Javier and the service crew appreciate your kind words. We look forward to assisting you again.

July 31, 2026

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Have been coming to this dealership for years - my 4th car i have purchased here. Great service More

by PAD4SODS
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Recommend Dealer
Yes
Jul 31, 2026

Folsom Lake Nissan responded

Hello, we appreciate your loyalty over the years and are honored you chose us for your fourth car. We’re glad our service met your expectations and look forward to welcoming you back.

July 28, 2026

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We had a wonderful experience at nissan. customer service was exceptional. They put on my new tires quickly and provided us with a detailed video with the work that was done.highly recommende More

by marlacollis
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Recommend Dealer
Yes
Jul 28, 2026

Folsom Lake Nissan responded

What a pleasure to hear how quickly our team installed your new tires on your Mazda and provided a detailed video of the work. Thank you for recommending us for maintenance needs. We look forward to helping with your CX-90 PHEV again.

July 25, 2026

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Javier was very helpful and was able to solve our issues very quickly and kindly! More

by anitakini1
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Recommend Dealer
Yes
Jul 25, 2026

Folsom Lake Nissan responded

We’re thrilled Javier resolved your Nissan Kicks concerns promptly and courteously. Thanks for sharing your experience. We look forward to assisting you again.

July 24, 2026

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Employee Rating

Great service from the top down. Drew gave prompt service as soon as my front tires hit the service drive. Kept me informed to the problems and fixes to my truck. Definitely recommen More

by SCALORAB
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Recommend Dealer
Yes
Jul 24, 2026

Folsom Lake Nissan responded

Thank you for highlighting the prompt service Drew provided when you arrived. We’re glad our team kept you informed about the issues and fixes for your Nissan Titan. We appreciate your recommendation to those in Sacramento seeking dependable automotive care.

July 23, 2026

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Employee Rating

people there are very helpful good attuite nice clean dealership i am very a where how they should operate i was a parts manager for 41 years. More

by CRSNCSS
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Recommend Dealer
Yes
Jul 23, 2026

Folsom Lake Nissan responded

Thank you for recognizing our clean facility and the helpful attitude of our team. Your insight as a parts manager for 41 years is valuable, and Javier is pleased to have met your expectations during your Nissan Frontier service. We appreciate your trust in us and look forward to serving you again.

July 21, 2026

Dealership Rating
Employee Rating

They were very helpful and nice. He explained everything in detail. The wait wasn't long More

by S.ANDERSON61
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Folsom Lake Nissan responded

It’s great to hear Javier provided such helpful service. We’re pleased the explanations were detailed and your wait was brief. Thank you for choosing us for your Nissan Sentra service.

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