Javier Quiroz
Javier Quiroz at Folsom Lake Nissan

Javier Quiroz | Page 3

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Javier Quiroz

September 16, 2026

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Employee Rating

The online service review of all that they inspect is very informative. Kept me posted on service & timing. Javier reviewed the service when I ame to picked up my car. Very polite. Thank you, I love my More

by PANDAGRAM
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2026

Folsom Lake Nissan responded

Your note about the online service review highlights how our service team prioritizes clear, timely updates. Javier is pleased he could walk you through the inspection details when you picked up your Murano. Hearing that you love your 2025 Murano means a lot to our service department.

September 15, 2026

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Javier and the master tech who worked on my car were super helpful. When diagnosing my misfire, they swapped my intake back and forth an extra time to 100% confirm the issue, which I very much apprec More

by Charles Johnson
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2026

Folsom Lake Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Folsom Lake Nissan.

September 10, 2026

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Exceptional service! Quick to diagnose and resolve the issue. Provided loaner vehicle while the Pathfinder was ibeing serviced. Jeff and the staff are top notch More

by STEPHANIALISON
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Recommend Dealer
Yes
Sep 10, 2026

Folsom Lake Nissan responded

Thank you for the five-star rating and kind words about our service on your Pathfinder. We’re glad Jeff and the team could swiftly diagnose the issue and keep you moving with a loaner.

September 09, 2026

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I'M A 20+ YR CUSTOMER BECAUSE THE'RE SIMPLY THE BEST THERE IS AROUND More

by RAYMONDCYNTHIA767
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Recommend Dealer
Yes
Sep 10, 2026

Folsom Lake Nissan responded

Hearing that you’ve trusted us for over twenty years and regard our service on your Nissan Murano as unmatched means a lot to our team. We’re here whenever your Murano needs service.

September 09, 2026

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Drew was very kind and courteous and though in covering my vehicles report along with costs. More

by 4TRULLISMS
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Recommend Dealer
Yes

Other Employees Tagged: Mir Sadat, Drew Poppler

Sep 09, 2026

Folsom Lake Nissan responded

We’re glad Drew took the time to explain the service report and pricing for your Nissan Rogue so clearly. Your feedback and five-star rating mean a great deal to our service department.

September 03, 2026

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Javier showed friendliness and care. The video of the car was informative. The technician pointed out areas that may need work. The team was helpful. More

by DMDLIFE8
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2026

Folsom Lake Nissan responded

Knowing that you found our video walk-through of your Nissan Versa informative and Javier’s friendly care helpful means a lot to our service team. We’re also pleased our technician could clearly point out areas needing attention.

September 01, 2026

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Javier went above and beyond for us! He offered us a good deal on an expensive service, then was honest when our car actually needed a less expensive service. He kept in contact with u More

by krissylewis_2000
Recommend Dealer
Yes
Sep 01, 2026

Folsom Lake Nissan responded

Knowing that Javier went above and beyond while keeping you informed throughout the service is truly rewarding. Our service team is pleased we could offer honest recommendations, share photos of the work, and store your Nissan Leaf until you were able to pick it up.

August 31, 2026

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With the exception of major maintenance items, I am no longer going to be taking my car to the dealer for service. Paying hundreds of dollars of an oil change is ridiculous and there are other options tha More

by J. LARR
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Recommend Dealer
No
Sep 18, 2026

Folsom Lake Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 27, 2026

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Overly satisfied with this service from Javier. Received the work order and texts promptly. No issues. More

by EPQUIMBO
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Service Time
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Recommend Dealer
Yes
Aug 27, 2026

Folsom Lake Nissan responded

Knowing that you found Javier’s prompt work order and messages clear means a lot to our service department. We’re happy the service on your Nissan Kicks went smoothly.

August 26, 2026

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I recently purchased a used car from another dealer, I needed to have a baseline as to what needed to be done so I needed an inspection. My service advisor was extremely helpful in getting me services tha More

by skooterdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2026

Folsom Lake Nissan responded

Knowing our inspection gave you a clear baseline for your Nissan Versa’s maintenance needs is rewarding. We’re pleased your service advisor could outline maintenance steps to extend its lifespan and provide honest time estimates. Hearing you found our facility clean and organized and that you’ll recommend our service to friends and family means a great deal to our team.

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