Javer Esquivel | Page 5

He had excellent experience in what he was going over when talking maintenance to me when talking maintenance to me More

by GRAY.ANTHONY92 Verified Customer Verified Customer

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Best service crew I’ve ever had. I don’t bring any of my cars to other dealers because I know that as long as Javier is overseeing my service, my car is in good hands. I don’t bring any of my cars to other dealers because I know that as long as Javier is overseeing my service, my car is in good hands. More

by DORISXIE Verified Customer Verified Customer

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Efficient service. I appreciate that he was able to clearly state timeline and expectations. so i was able to plan and minimize impact to my schedule. I appreciate that he was able to clearly state timeline and expectations. so i was able to plan and minimize impact to my schedule. More

by VCHEN0 Verified Customer Verified Customer

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I came in for simple work and the team at Puente Hills made mistakes. The team took ownership of the mistakes and made things right without me having to ask or push for it. That sense of service and accou made mistakes. The team took ownership of the mistakes and made things right without me having to ask or push for it. That sense of service and accountability is a masterclass others should emulate across the world. It felt very old school and classy. More

by tedt Verified Customer Verified Customer

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I choose to go to this dealership for all my car maintenance needs because the service is great and the facility is very accommodating when I have to wait maintenance needs because the service is great and the facility is very accommodating when I have to wait More

by Karen R. Verified Customer Verified Customer

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Despite the late reservation, they were so kind and received the best service. It's a place I want to go again. received the best service. It's a place I want to go again. More

by MSCJOHN707 Verified Customer Verified Customer

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I am totally pleased with the results of my car service at the dealership, and the Care and management that I always receive from Javer for my 2011 Elantra. at the dealership, and the Care and management that I always receive from Javer for my 2011 Elantra. More

by MINNIE7768 Verified Customer Verified Customer

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My experience was great. Javer was very nice ms very helpful . Great customer service. And my car is doing great Javer was very nice ms very helpful . Great customer service. And my car is doing great More

by nicholerbernal Verified Customer Verified Customer

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JAVER DESERVES A RAISE! Over Labor Day weekend, my 2023 Santa Fe Calligraphy was being driven to Las Vegas from San Gabriel Valley. There was an odd noise, shake at fron Over Labor Day weekend, my 2023 Santa Fe Calligraphy was being driven to Las Vegas from San Gabriel Valley. There was an odd noise, shake at front brakes whenever applied gently or hard. Called the Hyundai Puente Hills dealership. Asked for Javer my prior aervice technician and left a voicemail. He called me a few hours later and thought it was warped front brakes. Scheduled an appointment. The appointment was Tuesday after Labor Day (holiday Monday) and Javer looked up my warranty and mileage, rotors covered. He gave us a heads up. Half his service techs called in sick and perhaps may need to leave the car overnight. The service needed was for warped front brake rotors. However, it was completed by early afternoon, washed and picked up. Been driving great since then. More

by NKuiland Verified Customer Verified Customer

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Javere is always very attentive and makes sure I know whats going on with my car. whats going on with my car. More

by Cvolanos88 Verified Customer Verified Customer

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