Javaris Barber | Page 4

Brandon Honda responded

Dear Andrew, Thank you for sharing your feedback. I want to sincerely apologize for the frustration and disappointment you’ve experienced. Your concerns about pricing and financing are very important to us, and I regret that you feel the process did not meet your expectations. We take situations like this seriously, and I’d like to better understand your experience so that we can address it appropriately. Please reach out to me directly at 813-664-1234 or via email at jjarrell@brandonhonda.com. I am committed to reviewing your concerns thoroughly and working with you to find a resolution. We value your feedback as it helps us improve, and I hope we can regain your trust. Best regards, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 jjarrell@brandonhonda.com