Jason Ziesmer | Page 34

Poor Accountablility of Dealership Campbell Ford has no business selling vehicles; let alone servicing anyone’s vehicle. The ownership; leadership; and employees are incompetent at best Campbell Ford has no business selling vehicles; let alone servicing anyone’s vehicle. The ownership; leadership; and employees are incompetent at best and dishonest at worst. The owner will not deal with issues pertaining to his dealership; nor will the dealership manager; both avoid issues they full well are aware of and in the end will refuse to correctly address issues with your vehicle that were directly caused by incompetent staff. Since I'm limited to size of review I already typed up; I'll give a condensed version. New Ford F-150 Platinum ordered fully loaded to desired options. Dealership performed poor service on vehicle and damaged vehicle. Scratched paint extensively & dented box with onsite car wash and "color sanded" front fender to fix (damaged clear coat). Scuffed dash; forced to changed out with improper molding alignment and screwdriver marks in center console. Damaged 3 rims with air-gun while rotating tires; forced by corporate to repair (owner wanted to split cost of damaged done by his mechanics!). Dealership had truck 7 weeks at one point and didn't fix all issues with vehicle. Refused to fix panoramic roof shade (excuse never made grinding sound); however, did when I showed up to get truck. Tried to get fixed at another dealership; other dealership refused based on previous service records! Refused to take responsibility and work with me on trade; gave low price trade in and non-markdown on newer vehicle! Traded vehicle at another dealership (obviously another manufacturer); then Campbell tried to cheat me out of $400 (gave lower value for extended warranty upon cancellation) for extended warranty (Ford Corporate corrected). Poor leadership & accountability. This is the only review I've ever written & have called other companies corporate offices to praise others when provided service & care. Once paid and you sign on the line; ownership could care less; only care about the rating you give them upon purchase of vehicle with Corporate! A lack of business ethics like no other place I've ever dealt with! You should exercise all options with other dealerships; I would've gladly paid more to never dealt with this dealership and avoided the year and a half nightmare of this place. If you have any high end Ford; Lincoln or Saleen vehicle; don't let them touch it for anything!! Totally incompetent and neglectful in my experience! More

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Leasing a Ford C max We, Jan and myself, have always had good service form Campbell Ford from the service department personnel and form Jason Z. We have purchased or lease We, Jan and myself, have always had good service form Campbell Ford from the service department personnel and form Jason Z. We have purchased or leased 6 Ford's through Jason. The latest being a 2017 C max. A little levity, we now own a Scarlett and a Gray C max which is perfect being Buckeye fans . More

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Great car buying experience Everyone at Campbell Ford in Niles is very helpful and Jason Zeismer was a huge help with my new lease. Would recommend him to anyone! Everyone at Campbell Ford in Niles is very helpful and Jason Zeismer was a huge help with my new lease. Would recommend him to anyone! More

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Best experience buying new car! I spoke with Jason Ziesmer in the morning. I gave him an idea of what I was looking for and what kind of payments I could handle. I was home at 2:00pm I spoke with Jason Ziesmer in the morning. I gave him an idea of what I was looking for and what kind of payments I could handle. I was home at 2:00pm. Very satisfied with the way I was treated, and my purchase and price. I highly recommend Jason Ziesmer and Campbell Ford. Very personable, prompt and professional. More

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