Jason Westafer | Page 3

This was my second and third vehicle purchase from gates Toyota and I WILL return for my fourth. Mercedes did an excellent job with both of our purchases. Toyota and I WILL return for my fourth. Mercedes did an excellent job with both of our purchases. More

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Mike and Trent were excellent to work with. Mike found the vehicle I wanted! They were able to give us what we wanted for our trade in the vehicle I wanted! They were able to give us what we wanted for our trade in More

by TINACARPENTER1115 Verified Customer Verified Customer

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Absolute xxxxxxx, voided my coverages without authorization, never received a refund for cancellation either. I will see you with my lawyer. Very unprofessional and made my life xxxx with playing authorization, never received a refund for cancellation either. I will see you with my lawyer. Very unprofessional and made my life xxxx with playing games about my coverages. More

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Took care of me - easy buying process - whole thing took less than 1 hour - couldn't recommend them enough. Really happy in my new truck from them less than 1 hour - couldn't recommend them enough. Really happy in my new truck from them More

by CLAUSINGJOHN Verified Customer Verified Customer

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I found a vehicle I liked on their inventory online and emailed them asking if it was available. Sarah A emailed me and I asked her to text me just because it was easier to communicate with her that way an emailed them asking if it was available. Sarah A emailed me and I asked her to text me just because it was easier to communicate with her that way and she got back to me right away. She appointed me to Marcus who was also very quick to respond. Marcus and Sarah A. both answered my questions with no hesitation or complaints. I was able to make an appointment to look at the vehicle and was able to take it home the same day. After looking at the vehicle and going over some information with Marcus, he sent us to Jason for finances. Jason explained everything to my dad and I and was also helpful in answering our questions. The process was very quick and Gates Toyota made financing a car for the first time a quick and easy experience for me! More

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Very friendly and helpful. My salesman Jeff bent over backwards to get me the truck I wanted. The sales department was very professional the experience was great. backwards to get me the truck I wanted. The sales department was very professional the experience was great. More

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A returning customer for the excellent service I have always received. Would recommend gates Toyota for all your car needs, always friendly to help and serve always received. Would recommend gates Toyota for all your car needs, always friendly to help and serve More

by DMCOMBES Verified Customer Verified Customer

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Wife went in for a test drive, walked out with an unauthorized credit check on both my wife’s and myself credit. Not sure how they thought they got my authorization seeing as how I never even went to unauthorized credit check on both my wife’s and myself credit. Not sure how they thought they got my authorization seeing as how I never even went to this dealership. They conned her by telling her they needed her drivers license for insurance then “sized her up” to see what she could afford while she was out. They probably get away with this a lot but I get notified every time my credit takes a hit. I don’t know which finance manager did this so I marked them all as responsible. My wife has been talking with Brien Winston of the mgmt. team and while she feels he is definitely doing his best to make this right, it appears there are too many other obstacles he has to overcome to fix this at no fault of his own. More

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Great experience overall! Everyone that I dealt with was great!Mercedes was not only professional, but added fun to the experience! Thank you all so much! great!Mercedes was not only professional, but added fun to the experience! Thank you all so much! More

by MELISSA.MCNEILL Verified Customer Verified Customer

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new car purchase Everybody from Mike Fahey in sales to Paris in finance made this an easy transaction I had no issues whatsoever they did everything I asked from the Everybody from Mike Fahey in sales to Paris in finance made this an easy transaction I had no issues whatsoever they did everything I asked from them and from a time standpoint it was quick would recommend these to anyone More

by LWCHADLAKERS Verified Customer Verified Customer

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