Jason Tate

I feel that the sales people should have 1) filled my new vehicle, no car mats, no owner manual so an extra $500 out of my pocket and I had to hassle to pick up my trade in so I could get it titled which cou vehicle, no car mats, no owner manual so an extra $500 out of my pocket and I had to hassle to pick up my trade in so I could get it titled which could have been done by your finance dept. Nice people but poor customer service. More

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Jason was our guy, very friendly and helpful. We'd been looking at mid-size SUV's, and we figured out the Acura RDX gave us what we wanted. All went very well until the morning of delivery, wher We'd been looking at mid-size SUV's, and we figured out the Acura RDX gave us what we wanted. All went very well until the morning of delivery, whereupon, at the dealership, we were told that our new car was being cleaned for delivery, so "please wait", and then the car was running on empty, so "please wait while we fill it up". They had 5 days to clean the car but had not. We spent 1 hour and 45 minutes sitting still, dong nothing. At the end, at actual delivery, no one wanted to stick around for instructions on usage, so we left with the car and an IOU for further instructions. More

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