Price has gone up and customer service quality has
degraded. I was definitely questioning the male tech who called me talking about my Honda accord’s rear windshield wiper, when the car doesn’t have o
degraded. I was definitely questioning the male tech who called me talking about my Honda accord’s rear windshield wiper, when the car doesn’t have one? Also, I’ve been a customer for over 15 years, and all of the sudden my service coupons are
No longer valid. Please explain!
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by XBENNETT1
Verified Customer
Verified Customer
Service Price Transparency
Best car-buying experience I've ever had.
I felt taken care of, had no pressure, and laughed the whole time. Thank you, Doug Kennedy and Manager Jason; you were wonderful and made the entire
I felt taken care of, had no pressure, and laughed the whole time. Thank you, Doug Kennedy and Manager Jason; you were wonderful and made the entire process so easy. You have a sales and service customer for life.
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by lafauci
Verified Customer
Verified Customer
Other Employees Tagged:
Doug Kennedy
Sep 11, 2026 -
El Dorado Honda responded
Your new Honda CR-V Hybrid is in capable hands, and knowing the purchase felt pressure-free and enjoyable is truly rewarding. We’re pleased Jason could make the process feel effortless and fun. Your continued trust means a lot to our dealership.
Very friendly, helpful, and knowledgeable.
They understood the situation I was in and exhausted all resources to come up with the best solution and got me in a great car! Thanks guys!
They understood the situation I was in and exhausted all resources to come up with the best solution and got me in a great car! Thanks guys!
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by SHAWN35ALEXANDER
Verified Customer
Verified Customer
Sep 09, 2026 -
El Dorado Honda responded
Your note about how our team explored every resource to find the best solution highlights the dedication we aim for. Knowing our warm support and expertise made your purchase of a new Accord feel seamless is rewarding. Thank you for choosing our dealership.
Great people in the service department!
! Have taken my vehicles there for quite some time and have been very satisfied. Thank you Melissa and the crew!!
! Have taken my vehicles there for quite some time and have been very satisfied. Thank you Melissa and the crew!!
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by KIHMS2001
Verified Customer
Verified Customer
Service Price Transparency
Sep 08, 2026 -
El Dorado Honda responded
Knowing that our service department’s friendly care has kept you satisfied for years means a lot to us. We’re here whenever your Civic Hybrid needs attention.
Truthful, honest, fun, pressureless, enjoyable, sincere,
upfront, go-getters, funny, knowledgeable, concerned to meet our needs and wants, great pricing.
upfront, go-getters, funny, knowledgeable, concerned to meet our needs and wants, great pricing.
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by RICHARDJOHNSON45646
Verified Customer
Verified Customer
Other Employees Tagged:
Doug
Sep 07, 2026 -
El Dorado Honda responded
Knowing that purchasing your new CR-V Hybrid felt honest and pressure-free means a lot to our team. Jason appreciates your kind words about our upfront and fun approach.
It’s always difficult when a person is forced to buy a
new car because of the situation they are in. I felt like everyone was being honest and sincere, and felt that I was treated really well.
new car because of the situation they are in. I felt like everyone was being honest and sincere, and felt that I was treated really well.
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by JENNY.OEHLER466
Verified Customer
Verified Customer
Sep 03, 2026 -
El Dorado Honda responded
Your praise of honest, sincere treatment highlights exactly what we aim to provide. We’re glad you felt well-supported throughout your purchase of the pre-owned Toyota RAV4. Knowing you felt treated so well means a lot to us.
I first drove to another Honda dealer before purchasing
my 2026 Honda Civic SI. I didn't like the add on prices or games. I then went to see Jason at Eldorado Honda. Jason was honest and friendly and made
my 2026 Honda Civic SI. I didn't like the add on prices or games. I then went to see Jason at Eldorado Honda. Jason was honest and friendly and made me feel comfortable in my purchase. That's a big deal because I have trust issues with most dealers. Anyhow, I really like my car. Thank you.
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by Dave
Verified Customer
Verified Customer
Sep 01, 2026 -
El Dorado Honda responded
Your note about Jason’s honest and friendly approach shows how important it is to us that purchases feel comfortable. We’re thrilled you’re enjoying your new Civic SI. Please feel free to reach out if there’s anything we can help with.
I got my civic hatchback hybrid from here and had a great
experience. The staff was friendly and explained everything very well. I also appreciated that there were no dealer markups or unnecessary add-ons. T
experience. The staff was friendly and explained everything very well. I also appreciated that there were no dealer markups or unnecessary add-ons. The pricing was transparent, and I felt like I was getting a fair deal without having to negotiate through a bunch of extra fees or products. I would definitely recommend this dealership to anyone looking for a hassle-free purchase.
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by ADEREBAIL
Verified Customer
Verified Customer
Other Employees Tagged:
Doug Kennedy
Aug 31, 2026 -
El Dorado Honda responded
We’re glad your purchase of the new Honda Civic Hybrid was straightforward and easy. Our team is pleased we could provide a welcoming experience, explain each step clearly, and ensure honest pricing without unnecessary add-ons. Your recommendation means a lot to our team.
This was my first service on my new car, and the office
staff was very helpful and knowledgeable!
staff was very helpful and knowledgeable!
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by JOY.TENSMEYER
Verified Customer
Verified Customer
Aug 28, 2026 -
El Dorado Honda responded
Knowing your first service visit for your Honda HR-V went smoothly is rewarding for our service department. Hearing that our office staff provided knowledgeable assistance means a lot.
This is my first time at this dealership (my second oil
change), I made an appt, I was out within one hour. Great service, clean restrooms, nice waiting room.
change), I made an appt, I was out within one hour. Great service, clean restrooms, nice waiting room.
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by gc2015
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2026 -
El Dorado Honda responded
We’re glad the oil change on your Honda Passport went smoothly and you were in and out within an hour. Knowing you found our waiting room welcoming and our restrooms spotless means a lot to us.