Jason Howell | Page 22

Sales force was ver friendly, knowledgable, and helpful. I was disappointed in the finance department. I requested a 48 month term, quoted me 60 month term. Became agitated when I told him I did not want to I was disappointed in the finance department. I requested a 48 month term, quoted me 60 month term. Became agitated when I told him I did not want to purchase additional warranty. I came with a loan approval from my bank. Asked if I minded if they try to beat my interest. They did beat the interest but I was required to supply additional information on the loan application. I was not happy with the finance piece. The good news is these finace tactics are pretty common so Five Star is not alone. More

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I had a very painless experience using the internet sales. I knew the truck I wanted to buy, and got it for the price i asked, with no hassel. Thank you, 5 star ford! sales. I knew the truck I wanted to buy, and got it for the price i asked, with no hassel. Thank you, 5 star ford! More

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Great experience as always. In and out with a new car in 2 hours. The salesman and finance man are very knowledgeable and quick. I called the salesman ahead of time and he was outside waiting on us with the 2 hours. The salesman and finance man are very knowledgeable and quick. I called the salesman ahead of time and he was outside waiting on us with the perfect car. The finance guy was easy to work with and very friendly. More

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Very good service and attentive to our questions. Most car shopping has not been enjoyable.Jason really paid attention to detal and Daniel anawered all our questions as well. You earned us as a customer f car shopping has not been enjoyable.Jason really paid attention to detal and Daniel anawered all our questions as well. You earned us as a customer for life!! More

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Jason Howell provided the best car buying experience I have ever had. He was there for me and not to make a sale. I will be back to see Jason the next time I am looking for a new vehicle. have ever had. He was there for me and not to make a sale. I will be back to see Jason the next time I am looking for a new vehicle. More

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On Feb 11, 2012 I contacted Jason Howell directly regarding a F-150 SuperCrew XL Lariat 4X4 fully equipped. After a brief discussion I set a time to meet him the same day. He was promt, punctual, c regarding a F-150 SuperCrew XL Lariat 4X4 fully equipped. After a brief discussion I set a time to meet him the same day. He was promt, punctual, courtious, and carried a customer first candor about him. We went for a spin in the truck in which I was well pleased. After cutting to the bottom line, I made the decision to purchase this truck. Jason took care of things behind the scenes for me while I was in the final stages of making the purchase. I had requested a few things to be added to the vehicle which would need to be done on a different day (such as bed coating, window tinting, auto butler, and a security tracking system). Jason Howell again to care of things behind the scenes while that was being done for me. Jason Howell is a true professional and a great representative of 5 Star Ford! I was so impressed that the following Saturday I requested to meet with the General Manager and voiced my positive experience with him. When I am ready to purchase another Ford, I certainly hope that Jason Howell still selling cars and also with 5 Star Ford. The entire experience was Great! Thank you Jason, and thank you 5 Star Ford. Chris D More

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I went in to the deaLership after studying the independent reviews of both cars and dealerships. I had decided I wanted a 2010 Ford Fusion, and I decided, based on dealer reviews, that I would w independent reviews of both cars and dealerships. I had decided I wanted a 2010 Ford Fusion, and I decided, based on dealer reviews, that I would work with Five Star Ford. I wasn't disappointed. Jason Howell was very professional and helpful in every way, and LISTENED to what I wanted. I actually wound up buying a new 2012, because the factory rebates made it the smarter choice. The whole process was quite easy and stress-free. I would recommend to anyone looking for a Ford product of a good used vehicle to go to Five Star and see Jason. The financing experience was also just fine. It could have been better had the finance man actually told me what he was asking me to sign. (There were multiple documents, of course). He would simply say "sign here", and I would have to ask "What is this document for?" I know that in his position, he's trying to run people through quickly, but I think most people would appreciate it if it was handled like "This is the odometer verification... please sign here. This is the financing agreement that shows the interest rate you will be paying and the amount of the monthly payment. Please sign here." Its not a big deal, of course, because the buyer should ask if they don't understand what they are being asked to sign. To have the explanation come first would simply be a better approach. More

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Jason and the Five Star Family went above and beyond to make my ENTIRE experience a pleasant one. My car was totaled in a recent accident and I needed a used, low mileage car that was reliable as a single make my ENTIRE experience a pleasant one. My car was totaled in a recent accident and I needed a used, low mileage car that was reliable as a single mom. The internet site was wonderful and allowed me to narrow down my search. I then told Jason what I was interested in and he did the rest! I drove about 10 cars and he was running to get one key after another to make me happy. He gave me great feedback about each car and truly helped me get the best deal for my money. I also was able to upgrade the seats and now it feels like a brand new vehicle! Jason got the swatched from the "upgrade" dept and let me pick my color. It is beautiful and I couldn't be happier. William Conner was very helpful in making sure I had everything I needed as well. Also, I had to turn in my rental the insurance co. had given me. It was such an easy process to turn the vehicle into their dept. and they gave me a rental so I could wait for the seats to be done. The rental dept was also wonderful and made the transition so easy. I am a five star ford and Jason Howell customer for life....no reason to search anywhere else when I have found a place that makes buying a car such a SMOOTH process. No game playing, no chaos and no gimmicks. More

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I am new to the metroplex I come from a small town in central Texas where my family and I did business with our local ford dealer for years. It's nice to get the same level of service from such a large d central Texas where my family and I did business with our local ford dealer for years. It's nice to get the same level of service from such a large dealership. The high level of service and large selection in itself would lead me to recommend Five Star Ford. But they do offer something else that down home feeling that let's you know you can trust the sales staff and service staff because they truly are there to help you. More

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I am 65 years old and Five Star Ford has made this the best vehicle buying experience of my life. The salesman, Jason Howell, was always professional, trustworthy, and accommondating to my changing purch best vehicle buying experience of my life. The salesman, Jason Howell, was always professional, trustworthy, and accommondating to my changing purchase plans. This attitude contrasted with other dealerships that tried to push me into a particular vehicle or a quick decision. When Jason was tied up with other customers, he made sure that other employees (Mark or Adam) were available to answer my questions. I was really impressed with the spirit of teamwork at this dealership. Even after the sale, Five Star Ford checked in with me to assure that I was satisfied with the purchase and to answer any questions I had on my new truck. The quality of the truck exceeded my expectations and I like it more and more each day since my purchase. This is my first Ford vehicle since 1986, but right now I can't see me buying anything else. I am already looking forward to buying a Ford car for my wife. I would highly recommend Ford and particularily this dealership. More

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