Jason Howell | Page 17

Very low pressure, easy and great buying experience! I was initially called within minutes of inquiring about the new Escape by Justin. Very impressed! I set up a time to come in and test drive a few veh I was initially called within minutes of inquiring about the new Escape by Justin. Very impressed! I set up a time to come in and test drive a few vehicles, since Justin was not available the time I was coming in her referred me to Lee. I showed up and Lee happened to be helping another customer but that was ok because Jason was great for the job! Jason took over and I ended up buying my vehicle from him. I test drive a few cars and then decided on a color. The dealership didn't have white so he assured me he would find me a white one. Sure enough the very next morning my car was waiting in the lot for me, amazing! This place truly is low pressure and it made my car buying experience a great one. I would highly recommend this place to anyone who wants to buy a new car, they really just want to help the customer and it really shows. More

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It was a great experience that exceeded my expectations! Jerry Reynolds directed us to Five-Star Ford in North Richland Hills. We walked in the door, asked to talk to Jerry Rich, who was with another custom Jerry Reynolds directed us to Five-Star Ford in North Richland Hills. We walked in the door, asked to talk to Jerry Rich, who was with another customer, then Josh Ficher took over and treated us like "lost family members." He enlightened us of the company's visions, objectives and training that gave us confidence in buying a vehicle from Five-Star. He turned us over to Jason Howell, who was extremely courteous, exhibited patience, and reinforced the feeling that we would be treated fairly. There was no "high pressure" sales, and we appreciated that. He was very knowledgeable about the vehicles and the technology. Jason was up-front and on top of ever aspect associated the sale and what I should expect from Five Star Ford. In conclusion, Five Star Ford, North Richland Hills exhibits those qualities most valued in a trusted car dealership today! More

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Awesome people there I was trying to get the car pretty quick within a few days, and that allowed me with very few time and bargain space. However, Jason Howell the nice g I was trying to get the car pretty quick within a few days, and that allowed me with very few time and bargain space. However, Jason Howell the nice guy who sold me the car gave me a very good deal and many great suggestions. Sales person like him is really straight forward and honest, never have any trap setting up for you to step in. Just go in there and chat as a friend, you got your car at a good deal. Recommend this place and all other people are really nice and friendly too. More

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Great Experience We went in to purchase a Ford Fiesta. After a lot of back and forth I didn't get an offer that I wanted. I walked out. I pulled away and realized the We went in to purchase a Ford Fiesta. After a lot of back and forth I didn't get an offer that I wanted. I walked out. I pulled away and realized the offer they made was sufficient and I'd prefer to accept it than to leave and start all over again. I went back in. I explained that they won and I'd accept their offer. Joshua informed me it wasn't about winning, but a good experience. I had already told them I accepted their offer, but they threw in tinted windows on top of it. This put a smile on face. It made it a "good experience". We were happy with the service by Jason Howell, Gary White and Joshua Fichter. When it came to financing, we saw the "Tutman" (as he refers to himself). Why he references himself to a child king is beyond me. Maybe he's an 8 year old at heart. Regardless, the experience with him was great. I made it clear I wasn't interested in a warranty. He briefly explained why it's an option. However, he didn't pressure me. This made me feel like he actually listened to me and gave me more confidence in him as an honest person. I prefer it this way. More

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Stressless experience.. Jason makes the buying experience easy. He found an 2015 Edge that had what I wanted and within my budget. My second car through him. Jason makes the buying experience easy. He found an 2015 Edge that had what I wanted and within my budget. My second car through him. More

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Online purchase of F150 I have purchased several online vehicles over the years and for the most part have had pleasant experiences. The except has been with Jason Howell and I have purchased several online vehicles over the years and for the most part have had pleasant experiences. The except has been with Jason Howell and Sam Limo. Both gentlemen were open, responsive, and demonstrated a solid grasp of what Customer Relations Management is all about or should be in the auto sales business. At this point I will strongly consider Five Star Ford for the purchase of my wife's new vehicle in the next few months based on the service offered by these two gentlemen. Mike Adams More

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Pleasant experience Mark Lancaster was great in getting the pricing the way i wanted and then getting it ready for a quick process. Wanted some after market items, Worke Mark Lancaster was great in getting the pricing the way i wanted and then getting it ready for a quick process. Wanted some after market items, Worked with me to get them ordered then finance was very competent and fast. All you can ask for in making a ,purchase of a new vehicle. More

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Five Star Ford is easy to work with Five star ford was easy to work with and very efficient. They respected my time and worked with me. They negotiated a fair deal for both sides. Jason Five star ford was easy to work with and very efficient. They respected my time and worked with me. They negotiated a fair deal for both sides. Jason Howell was very polite, respectful, and knowledgeable. More

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Best car buying experience! Car sales staff have a bad reputation because they are pushy and underhanded. Jason and Mark are the exact opposite. They are more sales navigators in Car sales staff have a bad reputation because they are pushy and underhanded. Jason and Mark are the exact opposite. They are more sales navigators in the car buying experience. They show off the product thoroughly and review all the options that are available. No question went unanswered or inadequately answered (something others do! "Alloy rims gives the car a better ride") I will do business again with these 2 guys. More

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Quick and easy We actually found the truck we thought we might be looking for online. Made a phone call and reached Jason Howell. When we got to the dealership he We actually found the truck we thought we might be looking for online. Made a phone call and reached Jason Howell. When we got to the dealership he had the truck ready to show us. Walked us through the features, let us take it for a spin on our own. Zero pressure. Zero hassle. He completely respected our time and made the process fun. Then we worked with Freddie Valdovinos who was equally great to work with. We were introduced to Mr. Pack who made us feel like old friends. I truly believe that if we ever have a problem they will work through it with us. More

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