Jason Fuentes

Norm Reeves Honda Superstore Cerritos responded

Your feedback is important to us, and we're sorry to hear your experience didn't meet your expectations. We understand the concerns you've shared and would appreciate the opportunity to discuss them with you directly to better understand what occurred. Please contact us when it's convenient for you. We'd value the chance to speak with you further. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

Norm Reeves Honda Superstore Cerritos responded

A quick pit stop with a positive vibe is just what we aim for! The speed of service is all about getting you back on the road with a smile. We’re glad you had a good experience, and we’re here anytime you need us!

Norm Reeves Honda Superstore Cerritos responded

This is such a great example of making things simple and comfortable for a customer. Jason taking the time to explain everything clearly and helping in Spanish clearly made a big difference in your experience. We’re glad you felt understood and supported throughout your visit!

Norm Reeves Honda Superstore Cerritos responded

Thanks for the four stars here! You were just one star away from a perfect score. We’re glad the leasing process felt smooth and easy, and that the team made a positive impression. If there’s anything we could have done to make it a full five, we’d love your insight.