Jasmine Gutierez | Page 13

Despite they had a reported five-day back up, they took care of my flat tire promptly, within an hour and a half , not bad for being as busy as they were. And they were gracious about it. care of my flat tire promptly, within an hour and a half , not bad for being as busy as they were. And they were gracious about it. More

by Jeanne Verified Customer Verified Customer

Report | Print

Very unhappy with the service department. I've had several unfortunate incidents. This past oil change took 2 hours. That's it. I won't be back. several unfortunate incidents. This past oil change took 2 hours. That's it. I won't be back. More

by debanded2000 Verified Customer Verified Customer

Report | Print

Excellent customer service, non pushy salesman. Doing what they said they would do. Goes above and beyond. Service after sales and very friendly. Would highly recommend. what they said they would do. Goes above and beyond. Service after sales and very friendly. Would highly recommend. More

by jojozlyne Verified Customer Verified Customer

Report | Print

Good selection, sales people were great , finance officer was awesome, highly recommend midtown kia. If your looking to buy a kia midtown is the best! was awesome, highly recommend midtown kia. If your looking to buy a kia midtown is the best! More

by dannylbolling1205 Verified Customer Verified Customer

Report | Print

Everyone was very kind and made sure to make the car buying process as smooth as possible. They were patient and answered all my questions. buying process as smooth as possible. They were patient and answered all my questions. More

by hmccray Verified Customer Verified Customer

Report | Print

They were very efficient Fast service! They always do a great job!I always look forward to coming back to this location the very friendly. great job!I always look forward to coming back to this location the very friendly. More

by moreno.stepha Verified Customer Verified Customer

Report | Print

Thanks to all, everyone was so kind, special thanks to Logan Potts & all his crew for their kindness & swiftness getting my KIA ready, appreciating all Logan Potts & all his crew for their kindness & swiftness getting my KIA ready, appreciating all More

by kathyhinnant@mac.com Verified Customer Verified Customer

Report | Print

My sells rep was great friendly and informative. The prices were far better than other near by dealerships. Will be back for my next car. prices were far better than other near by dealerships. Will be back for my next car. More

by lisamhoover7 Verified Customer Verified Customer

Report | Print

Midtown Kia was a bad experience on every level. They charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months t charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months to finish the work on the car. They also had me come to the dealership multiple times saying the work was done and it was not, completely wasting my time. Every member I dealt with was inept, and gave wrong information. They also took forever to get me my license plate and registration, but had no delay filing my lease and making me pay for two months with no vehicle. And to add a cherry on top of my experience, my wife went in to pick up the license plate and was met with disrespectful and rude staff. Don’t even trust this dealership to change my oil. I’ll be using Ferguson from now on More

by dgargas Verified Customer Verified Customer

Report | Print

I have had a terrible experience this go round. I have tried to contact multiple times regarding financing and have yet to be called back. My car salesman Dakota was very helpful during the buying process tried to contact multiple times regarding financing and have yet to be called back. My car salesman Dakota was very helpful during the buying process and with communication afterwards. However there have been issues with the lender and approving the original deal and any day now the vehicle I traded in will be reported as 60+ days delinquent and will impact not only my credit score (that already isn’t great) but will also impact my consistent auto payment history. This has yet to be resolved and I have yet to be contacted back about the matter. Since you had the audacity to send me a request to write a review about my experience, I thought it would make it perfectly clear for you. I will not be held liable for the consequences if my trade in not being paid off in due time, when I have contacted via email and phone multiple times and made sure the finance manager knew how sensitive the time line is. I feel absolutely disrespected not only as a customer but as a single woman trying to handle her business. now as I think I’ve made perfectly clear, I would appreciate a call back regarding my trade in. 9186132480. Thanks. I am giving someone named jasmine who I have not worked with, as this review will not allow me to submit without giving one of the people stars, but I have not worked with any of the people I have worked. More

by abigaileddingfield Verified Customer Verified Customer

Report | Print