Jasmine Gutierez
Jasmine Gutierez at Midtown Kia

Jasmine Gutierez | Page 10

Title

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.7
157 Reviews

Hello! My name is Jasmine and I am an Oklahoma girl, born and raised. I am a proud mother of a little boy. I found my passion in the car business and have been invested for seven years. I am thrilled to be a part of the Midtown Kia team. I enjoy assisting customers find the right vehicles that fit their families needs as well as their budget. Select me to be your representative and I will be honored to assist you as well.

Dealership Experience

9 yrs, 2 mos

Industry Experience

15 yrs, 6 mos

4.7

157 Reviews

Write a Review

157 Reviews of Jasmine Gutierez

March 19, 2023

Dealership Rating
Employee Rating

I had a recall on my 2021 Kia Seltos that destroyed my engine and i thought it was going to take months for them to get a new engine in because it was placed on backorder, but just two months of the car b More

by Celia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Midtown Kia responded

Thank you so much for your kind words, Celia, and for taking the time to leave us this wonderful feedback!

February 06, 2023

Dealership Rating
Employee Rating

The one car they have listed on your site they say isn't for sale More

by dovie21smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Aponte, Bo Chase, Capp Crowder, Tryston Doherty, Marlo Fearing, Justin Mabe, Jeremy Mier, Bryan Newpher, Ryan Weldon

Feb 09, 2023

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

January 29, 2023

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Employee Rating

Jakob was very helpful getting me in to get the tires replaced on my Sportage. More

by tinycee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 27, 2023

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Employee Rating

If you want any type of help or need anything after you have given them your money, do not use this dealership. I bought my car in September and still have an unresolved issue that has yet to be fixed. Wil More

by Okstatescott41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Aponte, Blayne Hamill

Feb 01, 2023

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 23, 2022

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Employee Rating

Great people, good vibes, awesome experience, efficient service! I will most definitely go there again. More

by ZeekDubz
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Bryan Newpher, Ryan Weldon, Bobby Daughtry, Jared Higginbotham, Emily Clark, Evan Dubler, Jakob West. Management-Micheal Davis

Dec 27, 2022

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

December 10, 2022

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Employee Rating

Great people at a great dealership. This was our fifth vehicle purchased at Mid-Town More

by robbinsf98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Brandi Brown, Jeremy Mier

Dec 12, 2022

Midtown Kia responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your 5th new car! All of us at Midtown Kia are glad to have you as a customer.

November 09, 2022

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Employee Rating

I haven't had my car 3 days and they check engine light is on and nobody will return my call More

by liveitandloveit4me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Bush, Bo Chase, Melissa Herzog, Kaylie Horton, Ron Karmen, Dakota Lay Lay, Simon Lun, Kandy Moore, Luis Torres

Nov 10, 2022

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 17, 2022

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Employee Rating

No loaner car for me to use My car is involved in the class action lawsuit in which the engine has completely failed on me now and will not pay upfront costs of having it towed to the dealership. It’s K More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Melissa Herzog

Oct 21, 2022

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

August 28, 2022

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Employee Rating

Justin was amazing , service good. Highly recommend. I felt valued, and like I was more than just any old customer . More

by amandacatpetrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Kaylie Horton, Ron Karmen, Simon Lun, Jeremy Mier, Kandy Moore, Justin mabe

Aug 30, 2022

Midtown Kia responded

Thank you for the kind words for Justin in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Our Team at Midtown Kia

August 25, 2022

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Employee Rating

Mike Aponte went the extra mile and got the car I’ve been dreaming of. Thanks for everything!!! I’m absolutely in love with my Sportage X-Line!! More

by jennmunoz04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte

Aug 29, 2022

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our Team at Midtown Kia

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