Jarrod Herbig

First-time car buyer from My Lakeshore Subaru and it was an excellent experience. The facilities are clean, modern and well equipped to handle many cars, very impressive!! At the time we picked up the car an excellent experience. The facilities are clean, modern and well equipped to handle many cars, very impressive!! At the time we picked up the car everything was well prepared and ready. AnDre from the financial department laid everything out for us in easy-to-understand terms and let us pick without any pressure what we wanted to be included. Over the years I have dealt with and bought cars from several different car dealers including Infiniti, Mazda and BMW but My Lakeshore Subaru stands out!! More

by jwromers46 Verified Customer Verified Customer

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Our salesman, Blake was very attentive. The finance guy was ok, but we were in a hurry so it may have been our fault The finance guy was ok, but we were in a hurry so it may have been our fault More

by jlbrewster777 Verified Customer Verified Customer

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Very professional, friendly, knowledgeable, and helpful staff. From the sales associate to the manager. I will definitely go back! staff. From the sales associate to the manager. I will definitely go back! More

by hackleyurgent Verified Customer Verified Customer

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My Lakeshore Subaru made sure that my experience was hassle free and no pressure. It made it easy to take care of business in a difficult situation. hassle free and no pressure. It made it easy to take care of business in a difficult situation. More

by Max Verified Customer Verified Customer

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An amazing dealership top-notch from top to bottom Brandon was awesome a great experience Brandon was awesome a great experience More

by bcmitch13 Verified Customer Verified Customer

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Everyone at the dealership was extremely friendly and professional. Courtney was amazing and really made the entire process smooth and painless. Olivia at the service tech area was great, and Katie was a professional. Courtney was amazing and really made the entire process smooth and painless. Olivia at the service tech area was great, and Katie was amazing explaining the warrantee options and walking me through some of the final paperwork. I'm looking forward to coming back to meet with the folks from Subaru Encore soon. More

by david.einfeld Verified Customer Verified Customer

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The sales experience was very professional and friendly. The process went smoothly and there were no surprises. The process went smoothly and there were no surprises. More

by velikkevin Verified Customer Verified Customer

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I would give Brooklyn more than 5 stars - she was so patient and very understanding with what I was looking for; as was Steve in my financing needs. I also do not ever remember a Managing Partner ever c patient and very understanding with what I was looking for; as was Steve in my financing needs. I also do not ever remember a Managing Partner ever coming out to make sure I was taken care of after purchasing a vehicle; Jarrod coming out to make sure I received everything he expected from his Team was the icing on the cake. This company has it set up perfectly! Nice to see now-a-days for sure; so many customer service departments have fallen down. No one rushed me to make a decision. They allowed my grandchildren to roam the showroom while I bought my "Army Bu" Wilderness. I will send everyone I know there. More

by debmogdis Verified Customer Verified Customer

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Pleasure to do business with Professional, courteous Fantastic experience Nice showroom Cmon Survey starting to bug me Fantastic experience Nice showroom Cmon Survey starting to bug me More

by kwgsperf Verified Customer Verified Customer

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I had a great experience working with Blake. He was quick to respond to my inquiry, answered all my questions and there was no pressure. The entire staff was very friendly and knowledgeable ab He was quick to respond to my inquiry, answered all my questions and there was no pressure. The entire staff was very friendly and knowledgeable about the product. The facility was clean and modern. More

by cmatthysse Verified Customer Verified Customer

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