Janette Calderon

Received a recall from Ford regarding the emissions on my 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better s 2017 Edge.. Hawk sent a technician to my home to upgrade the computer program. Work done efficiently in about half an hour. Couldn't ask for better service. More

by REH37 Verified Customer Verified Customer

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Great service I had my oil change in about an hour. Plus a full vehicle inspection. Plus a full vehicle inspection. More

by WAGSSTEVEN Verified Customer Verified Customer

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It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More

by LOQUTUS99 Verified Customer Verified Customer

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very nice employees, very good service. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. and valet was awesome. you guys followed up on everything about the vehicle. outstanding job. More

by WALTONH007 Verified Customer Verified Customer

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The service department at Hawk Ford of St. Charles is great. Everything went smoothly. I was given a ride to my chiropractor and was able to take care of myself at the same time. The driv Charles is great. Everything went smoothly. I was given a ride to my chiropractor and was able to take care of myself at the same time. The drivers are very courteous and friendly. My car was finished promptly and all questions answered. Will be back for sure More

by Winddy SVT Verified Customer Verified Customer

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I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended on the spot that I was in the service was highly recommended More

by COUNTRYMUSICBOY33 Verified Customer Verified Customer

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The staff was kind and professional. I booked my appointment using the ford app, and received a confirmation via email. When I showed up at the designated appointment time, the dealershi I booked my appointment using the ford app, and received a confirmation via email. When I showed up at the designated appointment time, the dealership had no record of my appointment and some confusion ensued. They did however fit me in and had great communication. I’d say the issue is not with the staff or dealership, but rather the electronic appointment interface. More

by BILLSPONSLER Verified Customer Verified Customer

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Thank you for examining my Firs Gusion and providing needed service. I’m prepared for winter driving now. needed service. I’m prepared for winter driving now. More

by Roberta Verified Customer Verified Customer

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Fast and efficient oil and change. We will use Hawk again for the next service. We will use Hawk again for the next service. More

by HELGE VANDEL Verified Customer Verified Customer

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Brought the vehicle in for repair, they diagnosed it, 2 weeks later I had to go back and pick up the vehicle, with no work completed to use for a trip. Brought the vehicle back for the diagnosed repairs, 2 weeks later I had to go back and pick up the vehicle, with no work completed to use for a trip. Brought the vehicle back for the diagnosed repairs, 2.5 weeks later the repairs where complete and did NOT solve the issue. They attempted to rebalance the front wheels and rebalanced them improperly. They told me that's all they could help me with and sent me on my way. More

by DUPREECONSTR Verified Customer Verified Customer

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