James Skuraton | Page 30

James was a pleasure to work with. He made the car buying process fair and painless. I would buy from him again. His follow through in teaching me how to use the car and making sure I was satisfied with my process fair and painless. I would buy from him again. His follow through in teaching me how to use the car and making sure I was satisfied with my purchase furthered my satisfaction with the experience. More

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We went to Maplecrest as a referral from TrueCar.com. We were very unsure what the experience would be but were pleasantly surprised. James provided excellent service. He explained the features of the car were very unsure what the experience would be but were pleasantly surprised. James provided excellent service. He explained the features of the car before the test drive and then found a vehicle that met our requirements. It was a pleasurable experience as new car buying goes. More

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2005 used Quigley E 350 van.... JAMES WAS GREAT !!!! That said, I made 4, 1 hour round trips from home while working this deal. One trip I used the vehicle for sale. I had two possible trades that I was offe said, I made 4, 1 hour round trips from home while working this deal. One trip I used the vehicle for sale. I had two possible trades that I was offered well below wholesale price on. ( I had an offer from a wholesaler at home) I would have rather the dealer appraiser not waste my time and just told me they weren't interested in my trades. That would have saved me 2 trips. t delivery I had to buy my own spare key and I was sent down the road with less than 1/4 tank of fuel. Did I really work the deal so well they couldn't spare the few dollars for the key and at least enough fuel to get home? I know they made good money on me with the extended warranty and back end of the financing. Still the best the dealer did was tell me they cut keys there and directed me to the closest diesel station---that ended up being closed for repairs. James did offer to buy me fuel and the key, I declined on principal ( it wasn't his fault ) As a person who is a former car salesman (now a business owner), a son who sells cars now, and a friend that owns a dealership, I feel well versed in knowing customer satisfaction. JAMES did his BEST, he CARED. Maybe because I live an hour south the dealer didn't care so much. More

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Love the small neighborhood dealership experience, I would highly recommend Maplecrest Ford. My salesman James was attentive and worked hard to complete the sale. A real pleasure. would highly recommend Maplecrest Ford. My salesman James was attentive and worked hard to complete the sale. A real pleasure. More

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James was very patient and supportive during the sales process. He was also very helpful finding a car -- he didn't try to push me to a car on their lot. He was also helpful with the service department ge process. He was also very helpful finding a car -- he didn't try to push me to a car on their lot. He was also helpful with the service department getting a different set of tires installed. More

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One of the best car buying experiences I have ever had. The value of my trade in was fair, the price of the new car great, financing was easily taken care of and fantastic orientation on car delivery. In The value of my trade in was fair, the price of the new car great, financing was easily taken care of and fantastic orientation on car delivery. In fact, a friend that was with me and had recently bought a Ford at another dealership commented on how much better my car delivery experience was from his...more thorough. Very friendly and supportive staff...did an excellent job of finding the car I wanted and got it delivered quickly. I highly recommend considering this dealership for your next car purchase. More

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This was the best car buying experience I've ever had. The salesman James was super accommodating and not pushy, and the finance manager got us through the process amazingly fast and with the right had. The salesman James was super accommodating and not pushy, and the finance manager got us through the process amazingly fast and with the right numbers too! Matt and James were probably the most accommodating and efficient team I've seen when buying cars. This was a great experience and I would highly, highly recommend this dealership to anyone looking fora car. Thanks a lot guys! More

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James and his team at Maplecrest Ford were excellent in my car buying experience. James went the extra mile and spent time with me after closing to make sure I was informed about my 2013 Fusion Energi. Jam my car buying experience. James went the extra mile and spent time with me after closing to make sure I was informed about my 2013 Fusion Energi. James has stayed in touch to make sure my purchase was up to my expections. More

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James made the car buying process so simple and stress free! When I first met him I told him my two requirements for the car I wanted to purchase and than he got to work figuring out numbers for leasing a free! When I first met him I told him my two requirements for the car I wanted to purchase and than he got to work figuring out numbers for leasing and financing the car I wanted. James was willing to work with me and help me get the car I wanted! He was friendly, knowledgable and extremely helpful during the entire car buying process! I would recommend James to anyone that is looking to buy/lease a car! (Which I plan on doing!!!) More

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From the first interaction of speaking to James on the phone till I finally met him face to face, everything was very smooth. I didn't have any fear or regrets of driving from New York to New Jersey to pu phone till I finally met him face to face, everything was very smooth. I didn't have any fear or regrets of driving from New York to New Jersey to purchase the Honda Pilot that I have only seen online. To my surprise, when I finally arrived in New Jersey to collect my vehicle, it was even in far better shape & condition than it was described in the car fax and also online. I will definitely use this dealership again for my next vehicle and I have already recommended them to my family & friends!!! Kemi More

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