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James Reeder
James Reeder at Claremont Toyota
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James Reeder

Service Client Care Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
117 Reviews
4.6

117 Reviews

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117 Reviews of James Reeder

November 22, 2024

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Employee Rating

Amazing service as usual! Very nice and took care of personal vehicle. Always would recommend. More

by EASTONPFROMMER
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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November 21, 2024

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Poor communication from staff to customer needs improvement .nno coordination after selling the vehicle .nedd More

by AQUINO_ALFRED
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Sanchez

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Nov 22, 2024

Claremont Toyota responded

Alfred, It's vital we're providing quality communication and it's disappointing that's not what you've received. If we can be of any assistance with anything, please don't hesitate to contact us and we will be happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 19, 2024

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great costumer service , car finished on time. Jesse N very professional and nice. Everyone is always polite More

by DIANESNOW909
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Nov 20, 2024

Claremont Toyota responded

Thanks, Diane! We’re thrilled to hear you had a great experience with our team. Jesse and the staff work hard to provide top-notch service, and it’s wonderful to see their efforts recognized. We appreciate your feedback and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 18, 2024

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I went to the service center for the first 5,000 check up for our Toyota Rav Limited 2024. The service center was so organized and ready to help, answered all my concerns that day and completed the checkup More

by MARGARETGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Nov 19, 2024

Claremont Toyota responded

Thank you, Margaret! We’re thrilled to hear about your positive experience at our service center and with Joseph. Our team strives to provide exceptional service, and it’s great to know we met your expectations. We appreciate your support and look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 14, 2024

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We had a good experience and a fair deal just how we wished and are happy with what we received. More

by MCMADRIGAL80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Cordero

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Nov 15, 2024

Claremont Toyota responded

We're thrilled to hear you had a good experience and felt you received a fair deal. Your satisfaction means a lot to us, and we appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

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Totally satisfied! People posited, eating period reasonable! Place clean. Very good management! Will totally purchase any of my future Toyota vehicles if I ever need an More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Nov 14, 2024

Claremont Toyota responded

Ishan, we’re thrilled to hear you had such a positive experience! Your satisfaction means the world to us, and we appreciate your kind words about our team and facility. Looking forward to helping you with your future Toyota purchases! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 13, 2024

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Claremont Toyota is always in its best performance! Every time I went for my car service I am always completely satisfied. Every one polite, friendly, service time very good. More

by ISHAN.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Nov 14, 2024

Claremont Toyota responded

Ishan, thank you for your fantastic review! We're thrilled to hear that our team consistently meets your expectations. Your satisfaction is our priority, and we appreciate your trust in us for your car service. Looking forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 12, 2024

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The service was excellent. I was very pleased with their work on my vehicle. Will come back for service again. More

by 2206TSOMARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Nov 13, 2024

Claremont Toyota responded

We're thrilled to hear you had a great experience and are happy with our service. We look forward to seeing you again for your next vehicle needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 07, 2024

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i like this dealership, good service, i like the coffee and the waiting area, clean More

by MAXIKEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez, Teddy Tobar

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Nov 08, 2024

Claremont Toyota responded

Thanks for the great feedback! We're thrilled you enjoyed our service and found the waiting area comfortable. We aim to create a welcoming environment for all our customers. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 06, 2024

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Employee Rating

15 words about this place The place is clean Some people in good mood Some others not really Took in my truck for an oil change done in a fare time More

by JOSELOPEZ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Sanchez

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Nov 07, 2024

Claremont Toyota responded

Jose, We're glad that overall you had a quality experience and we look forward to providing you with the 5-star service you deserve at your next visit. See you then. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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