James Judy

I had a very negative experience this weekend (July 18, 2025) with Shottenkirk Toyota Weatherford. I purchased a used car at the dealership on July 18, 2025. I was presented with a paper with the drive- 2025) with Shottenkirk Toyota Weatherford. I purchased a used car at the dealership on July 18, 2025. I was presented with a paper with the drive-out cost of $27500 (including taxes and all fees) by the sales team. The finance manager (ustin Bateman) called me into his office and asked me how much I was going to put down (to which I said $2500). He presented me with a warranty plan, which I declined due to the high payment. I insisted that I wanted to finance $25000 only, to which he agreed but he said the warranty would be included in the $25000. He did not show me or give me any paper to see what I was financing, and told me that I would be financing the $25000 only. He rushed me through signing process through an electronic device where only "sign here" instructions were given. I was not allowed to see what I was signing. I trusted the fellow and signed. Lo and behold, when I got the printed copy of the loan, he deceptively financed $27,227.65 without me being aware of it and refused to fix it. I brought up the incident with the sales manager (James Judy) to fix this and I understood that he also was part of this scam. The indifference of the 2 so called managers at the establishment were absolutely shocking. I guess this kind of scams help pad their bonuses. I wonder how many people this dealership scams using this technique of using the electronic device that does not show what they are signing. The sales manager and finance manager are absolutely in the scam together. I am not sure if this is a scam approved by ownership. I am bringing this to the attention of everyone who goes to this dealership. I tried to be as detailed as possible to show how they scam people. If anyone makes a purchase through this dealership, make sure you see the hard copy of what you are signing. The only employee with some sort of honesty I felt was salesman J. Helmsley, but unfortunately he is a low man on the totem pole in the dealership who had no control of the situation. Extremely devious dealership. I would not give this dealership even a 1-star, if I could. More

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⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience at Shottenkirk! Huge thanks to Lupita for keeping my parents company and making them feel at ease—especially since they only speak Spanish. She also helped me get ev Huge thanks to Lupita for keeping my parents company and making them feel at ease—especially since they only speak Spanish. She also helped me get everything set up in my new car and made the process feel smooth and personal. Bernard deserves a stellar shoutout! He helped start the application process, answered all my questions, and guided me through trading in my old truck for a new Camry. He was polite, knowledgeable, and incredibly kind. Although he wasn’t there to hand me the keys, I truly appreciate everything he did for me. Also, big thanks to James and Gracie for keeping me informed every step of the way and treating me like family. Their communication and care made a huge difference. Shottenkirk’s team made this a five-star experience from start to finish. Highly recommend! More

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These folks are always friendly and willing to see that their customers get the best service possible!! their customers get the best service possible!! More

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BEST car buying experience ever! Hunter Harrison and his whole Management team work VERY hard for a number of days to get me the car I wanted at the price I needed. I will be buying Hunter Harrison and his whole Management team work VERY hard for a number of days to get me the car I wanted at the price I needed. I will be buying from here for life! More

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Manny is very professional, prompt , and helpful. Had us in and out within an hour as a walk in! Had us in and out within an hour as a walk in! More

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Manny is the MAN! Come and see him and he will get you taken care of quickly and efficiently! Come and see him and he will get you taken care of quickly and efficiently! More

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Added an unsessarry Vip package charge which was not on advertised on their website and kept on wanted to me to come in after I told salesman I would not. Not a pleasant experience and glad I didn't c advertised on their website and kept on wanted to me to come in after I told salesman I would not. Not a pleasant experience and glad I didn't come on More

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James went out of his way to assist me when some in the service department were confused. He was friendly, efficient and professional. Highly recommend working with James for any of your needs. Guy’s like service department were confused. He was friendly, efficient and professional. Highly recommend working with James for any of your needs. Guy’s like him are what brings you back over and over. Thanks to James and his diligence in making sure my needs were met. Well done James! More

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Mike was very informative and helpful. I trust this dealership service department is looking out for their customers. Thanks Shottenkirk Toyota! I trust this dealership service department is looking out for their customers. Thanks Shottenkirk Toyota! More

by Jade A Verified Customer Verified Customer

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Great service , Klinton Kueterhas gone above and beyond to answer all my questions and smooth process. to answer all my questions and smooth process. More

by eliasatvit Verified Customer Verified Customer

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