James Ebe
James Ebe at Marino Chrysler Jeep Dodge

James Ebe | Page 2

Service Advisor

Marino Chrysler Jeep Dodge

5133 West Irving Park Road
Chicago, IL 60641

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4.4
50 Reviews

Dealership Experience

9 yrs, 7 mos

4.4

50 Reviews

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50 Reviews of James Ebe

May 11, 2024

Dealership Rating
Employee Rating

I have my extended warranty with them and took my truck in with transmission issues. Had to test drive just to show the mechanic the jerking when it shifted at a specific speed. It was a constant thing not More

by Kiare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2024

Marino Chrysler Jeep Dodge responded

Hey Kiare, I'm really sorry to hear that we dropped the ball here on something so small and simple. We certainly do apologize. We of course always do our best to ensure nothing is missed but from time to time mistakes are made and all we can do is try to make it right. Can you please reach out to our Service Director Bob Whiteman so we can make sure we get you taken care of.

February 03, 2024

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Employee Rating

My previous Jeep Grand Cherokee had serious and bizarre electrical issues. It was sent back to the factory, and even they couldn’t figure out the problem. The Marino team went above and beyond to minimiz More

by mike.walker3939
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic, Tony Marino , Kenny Sher

Feb 08, 2024

Marino Chrysler Jeep Dodge responded

Thanks so much Mike, where do we even begin to say thanks for trusting us with your auto needs time and time again. We really appreciate your business, and sincerely look forward to working with you again in the future.

November 17, 2023

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Employee Rating

This is my second purchase with Marino, they are so incredible and easy to work with! Dan and his team definitely came through! Appreciate you all! More

by Ccalhoun749
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic, Gabriel Morales , Jonathan Abarca, Pete Babani

Nov 21, 2023

Marino Chrysler Jeep Dodge responded

Thanks for coming back! We're thrilled you chose to put your faith in us again for such a big purchase. We appreciate your business very much.

September 05, 2023

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Employee Rating

Marino is the best best family owned business that I have ever visited in Chicago. Always friendly staff and service is always smooth and quick. More

by Tommybananas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Liebich, Robert Whiteman, Lon Dunham, Mel Hanna, Teresa Nelson, Jose Quezada , Pete Babani, Rafael Martinez, Kenny Sher

Sep 09, 2023

Marino Chrysler Jeep Dodge responded

Thank you so much for the very kind words Tommy. We appreciate your business.

July 23, 2023

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Employee Rating

Great dealership! The service dept was so nice esp. James. They took care of everything and I had no worries. More

by Amandasuarez8598
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Marino Chrysler Jeep Dodge responded

Thanks so much for the review Amanda! We're glad to hear that James was able to take great care of you.

April 20, 2023

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Employee Rating

Exceptional experience! JC is the best salesman there, if you need a vehicle he is the man to go to. I highly recommend this location. Tell them Angee sent you! More

by Gonzalezangee26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JC Alvarado

Apr 21, 2023

Marino Chrysler Jeep Dodge responded

Thank you so much for taking the time to leave us a review Angee! We appreciate your business so much, and we will certainly pass along your kind words to JC. He is one of our most trusted and tenured employees, and we couldn't be happier to hear that he has yet another very happy customer.

February 23, 2023

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Employee Rating

Dan and the Marino CDJ team were absolutely amazing to work with. I didn’t feel one ounce of pressure and I felt like Dan really listened to what my needs were when it came to the car I was looking for. I More

by Jesvrba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic

Feb 23, 2023

Marino Chrysler Jeep Dodge responded

Thanks for the kind words Jes! We're thrilled to hear that you had such a great experience with Dan and the team. We appreciate your business very much, and we look forward to taking great care of you and anyone you recommend our way for many years to come!

January 22, 2023

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Employee Rating

Marino has always provided great service, I have never had a bad experience, I would definitely recommend to anyone who is looking to buy a car. Dan Koljovic has done an excellent job at finding me the ca More

by Katherine Quintana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JC Alvarado, Dan Koljovic, Dave Carley, Mel Hanna, Teresa Nelson , Kal Djendov, Steven Nunez

Jan 23, 2023

Marino Chrysler Jeep Dodge responded

Thank you so much for this very kind review Katherine. Both Dan and JC will sincerely appreciate it, and we certainly do to. Genuine customer feedback like this is the best thing we could ever ask for, and we can't tell you how much we appreciate you taking the time to share about your experience.

January 07, 2023

Dealership Rating
Employee Rating

Jaylen was so kind and knowledgeable . He made this experience painless ! He took his time explaining everything and the process and I am extremely happy ! He was very diligent in keeping More

by Alishalewis1124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylen Snyder

Jan 08, 2023

Marino Chrysler Jeep Dodge responded

Thank you so much for the review Alisha! We're so happy to hear that Jaylen did such an excellent job taking care of you. Customer service is incredibly important to our team, so it absolutely makes our day when we receive reviews like this. We will be sure to pass it along to Jaylen. Thank you so much again for your business Alisha!

October 01, 2022

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Employee Rating

Overall great experience. Dan was a knowledgeable, approachable and low pressure sales professional. Highly recommend! More

by Nicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Koljovic , Steven Nunez

Oct 04, 2022

Marino Chrysler Jeep Dodge responded

Thanks Nicki!

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