James Chou | Page 28
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
16 yrs, 2 mos
Industry Experience
35 yrs, 11 mos
Languages Spoken
English
Mandarin
338 Reviews
Write a Review338 Reviews of James Chou
September 12, 2016
Made it very easy Steve, James, and Mark made my purchase as easy as possible. Very informative, helpful, and considerate of my time. Test drive, trade-in, delivery, pa Steve, James, and Mark made my purchase as easy as possible. Very informative, helpful, and considerate of my time. Test drive, trade-in, delivery, paperwork, showing my spouse the car - all phases of the process where straightforward and handled very professionally. More
Other Employees Tagged: Steve Caria, Mark Paddack
September 12, 2016
I am along for the ride! Tom McAfee was sincere in is approach, not overbearing nor pushy. Knowledgeable, generous with his time. James Chou equally as sincere, friendly, k Tom McAfee was sincere in is approach, not overbearing nor pushy. Knowledgeable, generous with his time. James Chou equally as sincere, friendly, knowledgeable and quick to handle paperwork. In and out in record time. Of course it helped that the dealer specked car was onsite and ready to be purchased. The 2017 California T is truly a grand touring car, smooth and fun to drive with the top up or down. More
Other Employees Tagged: Tom McAfee
September 10, 2016
Quality of personnel shows I called the dealership when I saw they had an '03 Ferrari 360 Modena in Blu Tour D' France. Jeff Hartley answered my call and we spoke about the car I called the dealership when I saw they had an '03 Ferrari 360 Modena in Blu Tour D' France. Jeff Hartley answered my call and we spoke about the car. He answered every question immediately and with the knowledge of the real owner. I called back the next day and we negotiated the price and I asked if he needed a deposit and he said no and my word was good enough. I have not had that experience with other Ferrari sales opportunity. He said that the car was mine. From that point on he took total control of all aspects of the sale, financing, titling, and transportation from the dealership. I did speak with the Sales Manager, James Chou who was equally knowledgeable and helpful. When I buy my next Ferrari they will be the people that I turn to first. B. Wood, Hilton Head Island, SC More
Other Employees Tagged: Jeff Harley
August 30, 2016
Great Team Jeff made things very easy for me for the purchase of my new 488 Spider. He pre-configured the car the way I like it so when I came to the garage to o Jeff made things very easy for me for the purchase of my new 488 Spider. He pre-configured the car the way I like it so when I came to the garage to order it, the process was quick. For the Delivery it was the same. Everything was ready both for the documents I had to sign and for the car. We went over the details of the car, he pointed out some new features compared to the 458 Speciale and off I was driving it home. I highly recommend Ferrari San Francisco for their professionalism, attention to details and Friendliness. More
Other Employees Tagged: Jeff Harley
August 25, 2016
Perfect Transaction This is my third car with Tom. Everything from configurations of the car, ordering the options, financing, and delivery went smoothly. Looking forwa This is my third car with Tom. Everything from configurations of the car, ordering the options, financing, and delivery went smoothly. Looking forward to other Ferarris years to come. :-) More
Other Employees Tagged: Tom McAfee
July 28, 2016
family Buying a car there is like hanging out with family.. Always friendly and welcoming . That's why I recommend all my friends and family to buy at Ferrar Buying a car there is like hanging out with family.. Always friendly and welcoming . That's why I recommend all my friends and family to buy at Ferrari of SF More
Other Employees Tagged: Tom McAfee, Mark Paddack
July 22, 2016
New Car Sales - First Class Service from Jeff Harley Dear Ferrari SF: I am very pleased to write this review for Jeff Harley, James, Mark, and the entire team at Ferrari SF. I first came in 6 months a Dear Ferrari SF: I am very pleased to write this review for Jeff Harley, James, Mark, and the entire team at Ferrari SF. I first came in 6 months ago to look at an i8 on consignment and this is when I first met Jeff Harley. I did not end up making the purchase on the i8 but I stayed in contact with Jeff since meeting him and he earned my trust and loyalty right away. I had not purchased a car with Jeff at this point and his willingness to help me run through different scenarios eventually led to one of my lifelong dreams coming true. I am writing this review because I am now a proud owner of a brand new Ferrari thanks to Jeff and his team. Jeff is someone who I enjoy both on a professional and personal level. His passion to help others is just as deep as his passion for cars. He appreciates hard work and had tremendous respect for my time throughout the entire sales process. He can empathize first hand with the struggles of a working person like myself and Jeff is a very genuine and sincere person. I am very happy with my entire purchasing experience and I know that Jeff and I will stay in touch in the years to come. More
Other Employees Tagged: Jeff Harley , Mark Paddack
June 27, 2016
First New Ferrari Purchase I have had all of my countless Ferrari's serviced at Ferrari of San Francisco and I had only purchased 1 New Maserati in the past from Ferrari of San I have had all of my countless Ferrari's serviced at Ferrari of San Francisco and I had only purchased 1 New Maserati in the past from Ferrari of San Francisco to date. I contacted Steve through a loyal friend and I purchased my new Ferrari California within 2 days. In about a week, I will also be purchasing another car from Steve. I was reluctant to make the drive from the Peninsula to Marin but the guys at Ferrari of San Francisco made the buying process super easy and it only took 15 minutes to buy the car! Steve was extremely professional and welcomed my new Ferrari business. He explained to me the whole purchasing process and did most of the paperwork via email. Steve politely introduced me to his sales manager and finance manager and they were seasoned car professionals who finished the deal within minutes. Steve then showed me all of the new Ferrari features inside the car and made sure I understood the car prior to drive-off. I purchase about 15 cars a year for myself from high end dealerships all over California and these guys definitely have the top spot on my list. More
Other Employees Tagged: Steve Caria, Mark Paddack
June 18, 2016
Ferrari of San Francisco is the best dealership All the employees in this dealership is strictly dedicated to customer care. I'm very happy and excited about my new Ferrari F12. I really can't thank All the employees in this dealership is strictly dedicated to customer care. I'm very happy and excited about my new Ferrari F12. I really can't thank you guys enough. I will definitely order another car in future. More
Other Employees Tagged: Tom McAfee, Mark Paddack
June 13, 2016
Excellent Service for a spectacular vehicle! This is my second Ferrari from this dealership and I have continued to be very impressed with their attention to detail and sense of appreciation. The This is my second Ferrari from this dealership and I have continued to be very impressed with their attention to detail and sense of appreciation. They treated me with with respect, friendly demeanor and exemplary service. I would highly recommend Tom and his crew for any car enthusiast in search of the right Ferrari. More
Other Employees Tagged: Tom McAfee, Mark Paddack

