James Buskey | Page 8

Very impressed and felt comfortable without pressure Firstly, Apologies for the length of the review but this is a big deal for a lot of people and also dedicates a few hours of someone's day off to shop Firstly, Apologies for the length of the review but this is a big deal for a lot of people and also dedicates a few hours of someone's day off to shop for a new car. I want them to feel good knowing this is a dealership worth doing that experience with. It started with my wife and I finding the best priced Certified Pre-Owned 2015 Limited Platinum Highlander on the internet after a month of car shopping, which also had just been marked down. The problem was it was over an hour away in Cumming. We gave Beaver Toyota a call and spoke with James, who was very friendly and professional and happened to be on the Sr. Internet Sales Team. We told him the vehicle we were interested in and he knew the one we were speaking of right away. We advised it would take at least an hour to get there with good traffic and he said no problem and that he will have it moved up front. We arrived and spoke with James who then found an available salesman for us , which was Chad "The mann" Scharmann. James explained the vehicle we called about to Chad and we were off to the lot, to find it upfront and with our name in the windshield on a reserved placard. (Classy). We went to the vehicle and got the A/C going. It had a ton of bells and whistles, so Chad took the time to explain them all and was extremely knowledgeable about each one. Chad was helpful through setting up the whole process: 1. Making the trade- There was some back and forth with the trade in talking with the sales finance team. This part is the normal process as any dealership.... we can give you this for your trade,.... Umm NO , ....we can do this...NOT Quite..... and eventually came up to an agreement. Ok, back to a good mood 2. The numbers all came up good --> Finance office. High Tech desk with all forms very large and clear to understand. All docs saved to a thumb drive and given to us versus a ton of paperwork. 3. Your New Car is brought inside into a glass walled interior bay to cool down for you. Chad had the car detailed, filled the gas, had the insurance desk verify our insurance coverage and also offered coverage , if needed. I noticed on the way out that the floor mats were missing so Chad went to check but advised service dept didn't find them. We looked at the pictures online that showed they were in the vehicle at that time , so he had a set ordered and sent to us at home a few days later , so we could get on our way. That is service after the sale. Will recommend to family and friends. Chad- You are the Man, Thanks again Mark More

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I had a great customer experience I felt that the entire staff at Beaver Toyota provided excellent customer service and were extremely polite and made my whole car buying experience a I felt that the entire staff at Beaver Toyota provided excellent customer service and were extremely polite and made my whole car buying experience a great one More

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Best Customer Experience The sales staff was friendly, professional and accommodating. Sheryl made the customer experience extra special with her vibrant personality. I highly The sales staff was friendly, professional and accommodating. Sheryl made the customer experience extra special with her vibrant personality. I highly recommend Beaver Toyota for your next auto purchase. Keep up the great work! More

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Great Customer Experience At A Stellar Dearlership I had an exceptional customer service experience at Beaver Toyota. I was casually considering the purchase of a vehicle and visited the website for op I had an exceptional customer service experience at Beaver Toyota. I was casually considering the purchase of a vehicle and visited the website for options. I used the chat service, where my general questions were answered. From a follow-up email, I scheduled a same day evening appointment. The vehicle I was exploring online proved to be exactly as advertised and great value for the price. A great thank you to James B, Sheryl M, and Michael P. for providing an outstanding customer experience. I didn’t feel pressured or rushed and you were all attentive to my needs. I financed with great rates and terms. It was a one-stop shop, as they took care of contacting my insurance and processing my Tag/Title application. I drove off the lot with my new vehicle and no “to do’s” on my part. Eric provided a flash drive that contained electronic copies of all paper-work. I left as a happy and extremely satisfied customer. I thank James for ensuring I was in great hands; Sheryl for being an outstanding salesperson and for staying long past closing to ensure all my needs were met to my satisfaction; and Michael for coordinating and organizing every detail of this hassle-free financial transaction, and for also staying long past closing to assist me. You are a stellar dealership! More

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Awesome dealer ship Logan Haas was very knowledgeable and courteous. I highly recommend if you in the process of buying a new vehicle this is the place to go and Logan is Logan Haas was very knowledgeable and courteous. I highly recommend if you in the process of buying a new vehicle this is the place to go and Logan is the guy to see. More

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Great Experience compared to other North Atlanta dealers After the hassle of other Roswell/Alpharetta dealers Beaver was a breath of fresh air. Friendly, direct, no nonsense and little negotiation. The team After the hassle of other Roswell/Alpharetta dealers Beaver was a breath of fresh air. Friendly, direct, no nonsense and little negotiation. The team from our sales rep Scott to James the internet sales manager and even finance manager Mike were great to work with. We came in with an”out the door number” in mind based on other dealers and were pleasantly surprised when Beaver beat our target. Scott saved the day by rescuing our 4 year old daughter’s “pet rocks” from our trade in vehicle. Thanks for looking out for us! Great work guys! More

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Exceptional Experience We had an excellent experience and service from Beaver Toyota. I would definitely recommend this dealership to friends and family. Look forward to c We had an excellent experience and service from Beaver Toyota. I would definitely recommend this dealership to friends and family. Look forward to continuing this relationship in the future. More

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This was one I the easiest car buying experiences I had. I was able to shop around and go into the dealership with a competitor price and make a deal. It was simple and no haggling. I was able to shop around and go into the dealership with a competitor price and make a deal. It was simple and no haggling. More

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True WOW price and WOW service Sheryl Mazzeo provides amazing service, and excellent communication. WOW price. I will bring some friends to see Sheryl in the future. James is very Sheryl Mazzeo provides amazing service, and excellent communication. WOW price. I will bring some friends to see Sheryl in the future. James is very friendly, patient, and professional. More

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Excellent car dealership and excellent staff Worked with a number of courteous, friendly people at Beaver Toyota - particularly James Buskey our sales consultant. I would recommend Beaver Toyota Worked with a number of courteous, friendly people at Beaver Toyota - particularly James Buskey our sales consultant. I would recommend Beaver Toyota to anyone considering the purchase of a new car. More

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