James Barnes | Page 12

Thank you! I was already devastated from my 2017 Kia Sorento being totaled, but she save my butt...best safety. So coming in to buy a new car was not on my initial list of things to do this week, month, Sorento being totaled, but she save my butt...best safety. So coming in to buy a new car was not on my initial list of things to do this week, month, year. I researched the vehicle and dealers and what they had on their lots. My bank recommended Casey as preferred buyers too. So after getting in contact with them I drove from S. Prince George to Newport News. No regrets. I am pleased as punch. Aaron got me set up with Johnnie and we started the art of haggling in the best way. Johnnie made it easy for me to find what I needed in a car. And it just turned out it’s what I wanted too. We had great conversations over features and car techie stuff. It felt really good when Roberto stopped over and made sure I was doing well. We were all putting time and effort in. No one wanted me to leave without a car—including myself. Long story short we found a great pairing of a 2021 Kia Sorento SX with the right price. I’m telling you this car looks HOT in black. My boyfriend says I’m super sexy driving it. So yeah. It’s mine now. On top of allllll that. Johnnie helped me get my rental taken care of so I could drive my new car home. Over and above. Primo. I look forward to my first oil change so I can come by and see y’all. More

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Another great experience with the Casey family. Every time we enter the dealership it’s just like going to my second home. The staff is very hospitable, the showroom is very clean and the salesmen and wo time we enter the dealership it’s just like going to my second home. The staff is very hospitable, the showroom is very clean and the salesmen and women are very attentive to all your needs. It’s very refreshing compared to other very pushy dealerships. I still haven’t presented a challenge the Casey team isn’t able to overcome. If you want to buy a car they will find a way to make it happen. This is my 5th car with this team and I will be back to buy more. The level of customer service I receive is unparalleled. More

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Casey Kia is a very nice place to find a car I enjoy my second visit hear.made sure I was taken care of by one of the on your team. second visit hear.made sure I was taken care of by one of the on your team. More

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Customer service was excellent at the Dealorship. All of the employees were very friendly , knowledgeable and helpful I will recommend this Dealorship in the future to friends and colleagues of the employees were very friendly , knowledgeable and helpful I will recommend this Dealorship in the future to friends and colleagues More

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I would like to give a big thank you to Johnnie Jordan Jr who made my car buying experience very pleasant. He set the bar across the board for a perfect customer experience. I had been thinking about trading who made my car buying experience very pleasant. He set the bar across the board for a perfect customer experience. I had been thinking about trading in my 2016 Sorento for a new model and he was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Thank you Johnnie, James Barnes and Casey Kia staff for going above and beyond my expectations. More

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Casey Kia sales department is absolutely outstanding! I recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many conc recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many concerns due to my financial changes the pandemic has caused. I did not expect to be driving off in a new 2021 but Johnnie, Sam and the finance team worked thier magic. They had an answer to all of my questions and a solution to all of my concerns. I can't thank you all enough for helping me get such and amazing and very unexpected Christmas present! More

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Amazing service that Charles provided from start to finish. He got me in what I wanted with the price I wanted. Everyone at this location was very friendly. I would highly recommend Casey to anyone finish. He got me in what I wanted with the price I wanted. Everyone at this location was very friendly. I would highly recommend Casey to anyone More

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Jacob was friendly, patient, and determined to get us taken care of. The whole while he was super respectful of our wishes. Thanks so much. taken care of. The whole while he was super respectful of our wishes. Thanks so much. More

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Jacob was more than helpful, he’s definitely more of a blessing! I couldn’t imagine an easier transaction! Jacob took his time listening to me, my concerns and made sure any questions I had were answered. blessing! I couldn’t imagine an easier transaction! Jacob took his time listening to me, my concerns and made sure any questions I had were answered. I’ve never felt so taken care of and I could not have left happier! As I tell everyone 10/10 recommend going to Jacob for your next new or used car! More

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This was a transaction that took place entirely over the phone and online and it went flawlessly. The follow up work which is still in progress has been outstanding. Please keep up the good work. Thanks phone and online and it went flawlessly. The follow up work which is still in progress has been outstanding. Please keep up the good work. Thanks Ian Booth More

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