15 Reviews of Jamel Diamond
June 30, 2025
When I visit Jim Ellis Alfa Romeo, I'm confident that my vehicle is in good hands. My service advisor Jamal Diamond is always on point, looking out for his clients and offering them the best service possib vehicle is in good hands. My service advisor Jamal Diamond is always on point, looking out for his clients and offering them the best service possible. Jamal always helps me to better understand new details about my car. Whenever I have a question about various aspects of its functionality, I know that the best source for me to seek information is from Mr. Jamal Diamond. I have found his knowledge to be reliable time and time again! Thank you, Mr. Diamond! Thank you, Jim Ellis Alfa Romeo! I highly recommend them! - Lisa Stephens More
December 10, 2024
Jim Ellis Alfa Romeo is the best! When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and m When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and more about not only my vehicle’s care, maintenance, and components, but also about automobiles in general. Mr. Diamond consistently goes above and beyond to assist his clients. I appreciate his assistance with answering my many questions and providing me with practical suggestions for prolonging the wellness of my vehicle; therefore enhancing that aspect of my life. Reliable transportation is a key component to the functionality of our lives. Thanks Mr. Diamond and thanks to Jim Ellis Alfa Romeo! More
September 20, 2024
ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo! Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed o Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed on my vehicle. From the beginning to the conclusion, the process was seamless and almost effortless. During this visit Mr. Diamond advised and helped me to understand more about several features and functions on my vehicle, along with details about my vehicle’s warranty. This was super helpful! I always feel like a valued customer and that my vehicle concerns matter at the Jim Ellis automotive brand of services. I highly recommend this establishment for their quality, care, and reliability. More
December 08, 2023
Terrible service department here, only great thing about this place was Jamal on the service team this place was Jamal on the service team More
Other Employees Tagged: Jim Rosser, Lorenzo Smith , Adam
July 24, 2023
Purchased my second Alfa here. Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the deale Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the dealer for 2 days, but it wasn’t fixed. The dealer isn’t very responsive at all, and I tried copying the GM and everyone else I could find. The only positive here is the sales person, her name is Somphet. She always tries her best, but it is the only one I would ever si bussines with. The sales manager, his name is Adam ignored all of my emails and text messages regarding the issue as well as pricing the car for a replacement. Terrible, just terrible way to do buss. I cannot believe this is a Jim Ellis dealer since Mr Ellis was always all about the customer. More
Other Employees Tagged: Somphet Bounthvong, Lorenzo Smith , Adam
July 22, 2023
Fantastic experience with Jamal as usual. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. More
