Jakobe Myles | Page 2

When getting an oil change, they should have asked me about a tire rotation but didn't. Bad business about a tire rotation but didn't. Bad business More

by Crezellmahaffey2727 Verified Customer Verified Customer

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Great service and good time. The service advisor was great and he kept me informed about my vehicle progress. The service advisor was great and he kept me informed about my vehicle progress. More

by EJCARR Verified Customer Verified Customer

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Bought my car from Legacy in 2022 , and have been back regularly for maintenance.The last service advisor, Jakobe was very efficient and professional in handling the maintenance as well as my personal con regularly for maintenance.The last service advisor, Jakobe was very efficient and professional in handling the maintenance as well as my personal concerns. I would definitely recommend this dealership. More

by LGROSS5 Verified Customer Verified Customer

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Fast . .great work He was helpful in trying to help me to check more on my truck ...he had my truck wash .great work He was helpful in trying to help me to check more on my truck ...he had my truck wash More

by KHPHILLIPS2 Verified Customer Verified Customer

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The dealership has gone down hill! !!! I was told it would take 2-3 days to diagnose my vehicle and the courtesy/rental vehicle from my extended warranty does not start until after the !!! I was told it would take 2-3 days to diagnose my vehicle and the courtesy/rental vehicle from my extended warranty does not start until after the diagnostic is complete. Make this make sense. More

by SMAGEE10778 Verified Customer Verified Customer

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My experience was not a good one. You do not keep your customers in mind.I felt as if my time was wasted.Having paid the amount of money I did for regular service.Only to have to come You do not keep your customers in mind.I felt as if my time was wasted.Having paid the amount of money I did for regular service.Only to have to come back to the dealership less than twenty four hours because of 'another' concern More

by terrylceda.dunbar Verified Customer Verified Customer

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Everything was well I'am very well please with the service and the charge of service. service and the charge of service. More

by Latoyajoseph1 Verified Customer Verified Customer

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I had to stay on top the service adviser to get work completed, I had let him know I had extended warranty and was in the system after he tried to give me prices for repair as if I would have to pay out completed, I had let him know I had extended warranty and was in the system after he tried to give me prices for repair as if I would have to pay out of pocket. Even after that phone conversation parts were not ordered for another few days. Had to get dealership management involved to get things moving. Once vehicle was picked up the technician left oily hand prints all over the vehicle, zero pride in workmanship. Clearly just repair and move on to next job to stack up work hours! More

by Migues319 Verified Customer Verified Customer

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Mechanics didn't rotate my tires or fill my tires with air. My previous visit one of my lug nuts was not properly tightened and I had to return my vehicle due to my tire wobbling and I could have been ser air. My previous visit one of my lug nuts was not properly tightened and I had to return my vehicle due to my tire wobbling and I could have been seriously injured or caused a wreck. More

by doncook504 Verified Customer Verified Customer

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I made an appointment which was kept and only took an hour to complete the oil change and tire rotation. I was disappointed that my tire pressure was not checked and added. hour to complete the oil change and tire rotation. I was disappointed that my tire pressure was not checked and added. More

by buddyorsue Verified Customer Verified Customer

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